
Sophie Schoenberger
@sophieschoenberger
I run an e-commerce business and coordinate customer-focused operations, administration, and remote support.
What I'm looking for
I run Wild Moon Macrame, managing product development, online listings, pricing, inventory, fulfillment, branding, customer requests, and craft-fair operations. I also create product photography and digital offerings based on customer interest and market demand.
I've coordinated travel logistics and budgets remotely, supported private clients with schedules and records, and provided customer service across retail, insurance, and studio settings. I'm seeking a fully remote role where I can bring organized, independent support to e-commerce, administration, operations, or customer service.
Experience
Work history, roles, and key accomplishments
Studio Coordinator / Front Desk Associate
Detox Yoga
Dec 2025 - Present (9 months)
Prepare and maintain the studio to ensure a clean, welcoming environment for clients. Manage customer accounts, memberships, and studio-related inquiries, and provide friendly customer service.
Independent Personal Assistant
Multiple Private Clients
Apr 2024 - Present (2 years 5 months)
Managed schedules, organized documents, and handled personal shopping and errands for clients. Maintained rental properties and provided reliable transportation to appointments.
Creator & Owner
Wild Moon Macrame
Jan 2021 - Present (5 years 8 months)
Manage day-to-day operations of an independent creative e-commerce business, including product development, sales, customer service, and fulfillment. Create and maintain the business website, branding, and visual materials.
Driver & Personal Shopper
Uber & Instacart
Dec 2021 - Aug 2026 (4 years 8 months)
Provided reliable, customer-focused service while managing deliveries and shopping orders independently. Communicated promptly with customers regarding orders, substitutions, and delivery instructions.
Skydiving Coach
Chicagoland Skydiving Center
Aug 2021 - Dec 2024 (3 years 4 months)
Guided students through the training required to earn their USPA A-License. Taught students both on the ground and in the air, adapting instruction to individual learning needs.
Traveling Parachute Tour Coordinator
Traveling Parachute Tour
Dec 2022 - Nov 2024 (1 year 11 months)
Planned and coordinated seasonal travel routes, schedules, and logistics across multiple locations. Managed the tour budget and coordinated day-to-day operations at each location.
Hostess / Front of House
BC's Kitchen & Bristol Seafood Grill
Jan 2018 - Dec 2021 (3 years 11 months)
Provided friendly, professional customer service in a fast-paced environment. Managed reservations, phone calls, to-go orders, seating, and table turnover.
Parachute Packer
Chicagoland Skydiving Center
May 2021 - Oct 2021 (5 months)
Packed parachutes efficiently and meticulously to ensure equipment was prepared on schedule. Performed detailed equipment inspections before packing to identify potential issues.
Customer Service Representative
LifeQuotes
Nov 2020 - Apr 2021 (5 months)
Provided professional customer service and assisted customers with questions and initial life insurance quote inquiries. Entered and maintained customer information accurately within the company's internal system.
Education
Degrees, certifications, and relevant coursework
edX
Digital Marketing, Digital Marketing
In progress, expected completion in December 2026.
edX
E-Commerce, E-Commerce
In progress, expected completion in December 2026.
Saint Charles Community College
Associate's Degree, Graphic Design
2018 - 2021
Activities and societies: Dean's List, 2019-2020
Pursued an Associate's degree in Graphic Design with one year remaining. Made the Dean's List in 2019-2020.
High School
High School Diploma, General Studies
2016 - 2019
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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