SA
Open to opportunities

Sophia Abraham

@sophiaabraham

Enthusiastic Moderator with expertise in community management and conflict resolution.

Nigeria

What I'm looking for

I am looking for a role that allows me to foster positive online communities while utilizing my communication skills and moderation expertise.

I am a dedicated Moderator with a strong background in managing online communities and public forums. My experience includes monitoring forums, social media channels, and live chats to ensure user safety and compliance with community guidelines. I pride myself on my ability to respond to user inquiries and complaints with professionalism and fairness, fostering a positive environment for all participants.

Throughout my career, I have collaborated with team members to enhance moderation practices and update community guidelines. My role at ABC Online Forum has allowed me to organize virtual events that encourage community interaction, while my previous position at XYZ Solutions Ltd. involved training new moderators and swiftly addressing escalated issues. I am committed to upholding community standards and creating engaging online spaces.

Experience

Work history, roles, and key accomplishments

AF
Current

Community Moderator

ABC Online Forum

Jan 2022 - Present (3 years 5 months)

As a Community Moderator, I monitor forums and social media channels for rule violations, ensuring user safety and compliance. I respond to inquiries and complaints professionally, collaborate on community guidelines, and organize virtual events to enhance user engagement.

XL

Content Moderator

XYZ Solutions Ltd.

Jun 2020 - Jan 2022 (1 year 7 months)

In my role as a Content Moderator, I reviewed user-generated content to ensure compliance with company policies, swiftly removed inappropriate content, and trained new moderators on tools and policies while collaborating with customer support on escalated issues.

Education

Degrees, certifications, and relevant coursework

Sophia hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

Interested in hiring Sophia ?

You can contact Sophia and 90k+ other talented remote workers on Himalayas.

Message Sophia

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Sophia Abraham - Community Moderator - ABC Online Forum | Himalayas