Sonia Lagache
@sonialagache1
Experienced KYC/AML compliance specialist improving onboarding and monitoring processes.
MauritiusWhat I'm looking for
I am a detail-oriented administrative and compliance professional with over 10 years' experience in banking, specializing in KYC, KYB, AML and transaction monitoring. I have supported major financial institutions and improved process accuracy and operational efficiency.
At BNP Paribas Cardif I tuned transaction monitoring scenarios to reduce false positives and prepared STRs/SARs, contributing to better detection and escalation workflows. I perform due diligence, periodic reviews, and risk classification while maintaining up-to-date industry practices.
As a documentation and business process specialist, I created process documents, improved documentation accuracy, and aligned procedures with regulatory standards to reduce inefficiencies. I have also provided customer support via live chat and ticketing systems, enhancing onboarding and satisfaction.
I am currently freelancing conducting KYC checks, ensuring regulatory compliance, and managing customer inquiries to improve onboarding efficiency. I bring strong organizational skills, attention to detail, and a collaborative approach to cross-functional stakeholder engagement.
Experience
Work history, roles, and key accomplishments
Freelance KYC Consultant
Independent / Freelance
Jun 2025 - Present (6 months)
Provide freelance KYC checks, regulatory compliance support, and customer inquiry management for diverse clients, improving onboarding efficiency and customer satisfaction since June 2025.
KYC / KYB / AML Analyst
Synaps Verification
Sep 2023 - May 2025 (1 year 8 months)
Conducted due diligence for client onboarding and periodic reviews, performed AML/KYC checks, and supported customers via live chat and ticketing, improving onboarding efficiency and risk classification.
BCAlerts Analyst
BNP Paribas Cardif
Dec 2021 - Jun 2023 (1 year 6 months)
Tuned transaction monitoring scenarios to reduce false positives, investigated AML alerts and prepared STRs/SARs, and identified PEP/sanctions hits to optimize monitoring processes.
Business Process Specialist
The Mauritius Commercial Bank
Sep 2020 - Oct 2021 (1 year 1 month)
Improved documentation accuracy and compliance by creating process documents and review workflows, reducing operational inefficiencies and improving stakeholder collaboration.
Administrative Assistant
The Mauritius Commercial Bank
Feb 2019 - Aug 2020 (1 year 6 months)
Provided administrative support including scheduling, minute-taking, office operations and confidential record maintenance to improve internal communication and executive support.
Debt Collection Specialist
The Mauritius Commercial Bank
Apr 2013 - Feb 2019 (5 years 10 months)
Contacted customers to resolve outstanding payments, negotiated payment plans, and resolved disputes to improve recovery rates and account status.
HR Trainee
The Mauritius Commercial Bank
Dec 2012 - Mar 2013 (3 months)
Maintained employee records, coordinated recruitment activities, assisted with interviews and onboarding to support HR operations and data accuracy.
Education
Degrees, certifications, and relevant coursework
Buckingham New University
Bachelor of Arts, Business Management
Completed a Bachelor of Arts in Business Management, graduating in October 2022.
Availability
Location
MauritiusAuthorized to work in
Job categories
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