Open to opportunities

Sonia Arlette KETCHA NZOUNDJI NOUMBI

@soniaarletteketchanz

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Finance graduate with internship experience in banking and customer service.

Cameroon

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What I'm looking for

I am looking for a role that offers growth opportunities in finance, where I can apply my skills and contribute to a dynamic team.

I am a Master’s student in Banking and Finance with a strong foundation in financial operations, banking, and insurance. My internship experiences have equipped me with practical skills in customer account management, transaction processing, and financial documentation. I pride myself on being detail-oriented and ethical, ready to support finance functions in mission-driven teams.

During my time as a Professional Intern at Afriland First Bank, I contributed to the Retail Banking department by assisting with loan applications and ensuring compliance with regulatory standards. This role not only enhanced my understanding of banking systems but also strengthened my communication skills through regular client interactions. I have also gained valuable experience in financial operations through internships at SAAR Assurances S.A. and Credit Mutuel du Centre, where I managed client accounts and supported various financial tasks.

Experience

Work history, roles, and key accomplishments

Professional Intern - Sales Agent

Afriland First Bank

Sep 2024 - May 2025 (8 months)

Supported daily operations of the Retail Banking department, assisting with customer account management, transaction processing, and financial documentation. Contributed to the preparation and review of loan applications and credit files, ensuring compliance with internal policies and regulatory standards.

Customer Service Time Management Administrative Support Microsoft Office Suite Team Collaboration

Academic Intern

SAAR Assurances S.A.

May 2024 - Sep 2024 (4 months)

Supported the Branch Manager and Assistant Portfolio Manager in a wide range of financial and administrative tasks, including client account management, basic claims processing, invoice preparation, and cash reconciliations. Contributed to monthly branch reporting, assisted with policy documentation, and maintained accurate financial records.

Client Management Claims Processing Financial Reconciliations Financial Reporting Policy Documentation Attention To Detail Financial Operations

Academic Intern

Credit Mutuel du Centre

Sep 2023 - Nov 2023 (2 months)

Assisted with customer account services, including deposits, withdrawals, and account inquiries, and gained exposure to credit assessment processes and loan application documentation. Supported the customer service team in providing financial information and guiding clients on CMDC products, while observing internal control procedures and learning basic risk evaluation practices.

Customer Credit Evaluation Loan Documentation Customer Service Internal Controls

Academic Intern

Afriland First Bank

Jul 2022 - Sep 2022 (2 months)

Gained exposure to core banking operations including customer service, account opening procedures, and transaction handling. Supported front-desk staff in resolving client inquiries and explaining financial products, and observed and documented key internal processes related to compliance, risk management, and customer relationship handling.

Customer Service Client Inquiries Financial Products Compliance Risk Management Customer Relationship Management Team Briefings

Education

Degrees, certifications, and relevant coursework

Institut Supérieur Royale Deumaga (ISRD)

Master's Degree, Banking and Finance

Currently pursuing a Master's Degree in Banking and Finance. This program focuses on advanced financial concepts, preparing for a career in the banking and finance sector.

Institut Supérieur Royale Deumaga (ISRD)

Higher National Diploma (HND), Finance

Completed a Higher National Diploma, gaining foundational knowledge in finance and banking operations. The curriculum covered essential principles and practices relevant to the financial industry.

Mada International College

Cambridge International AS & A levels, General Studies

Achieved Cambridge International AS & A levels, developing strong academic skills in various subjects. This qualification provided a solid foundation for higher education.

High Achieves Coach International Academy

Cambridge International AS & A-levels, General Studies

Completed Cambridge International AS & A-levels, demonstrating high academic achievement. The program enhanced critical thinking and analytical abilities.