Metuge Solys Munge
@metugesolysmunge
Dedicated finance professional with experience in customer service. And cash management (Teller)
CameroonWhat I'm looking for
I am a finance professional currently working as a cashier at Una Familia Finance in Yaounde. My journey in the finance sector began with a Degree in Banking and Finance from the University of Bamenda, which laid the foundation for my career. Over the years, I have gained valuable experience in various roles, including as a Recovery Agent and Customer Service representative, where I honed my skills in client interaction and financial management.
Throughout my career, I have undertaken several internships, including a recent professional internship at NFC Bank, which has further enriched my understanding of the banking industry. I am passionate about customer service and continuously seek to improve my skills in this area. My interests include reading about business success tips and customer service strategies, which I believe are essential for personal and professional growth.
Experience
Work history, roles, and key accomplishments
Cashier
Una Familia Finance
Sep 2023 - Present (1 year 9 months)
Currently working as a cashier, handling transactions and providing customer service at Una Familia Finance in Yaounde.
Intern
NFC Bank
Feb 2024 - Feb 2024 (0 months)
Completed a professional internship at NFC Bank, gaining experience in banking operations and customer service.
Customer Service
Sumediang Finance
Sep 2018 - Sep 2019 (1 year)
Provided customer service support, assisting clients with their financial inquiries and transactions at Sumediang Finance in Kumba.
Recovery Agent
SWECOM
Sep 2018 - Sep 2019 (1 year)
Worked as a recovery agent, responsible for collecting overdue payments and managing client accounts at SWECOM in Kumba.
Project Planner
Developmental Empowerment Socio-Economic Agency
Sep 2018 - Oct 2018 (1 month)
Worked on a study project planning and management initiative, contributing to socio-economic development efforts.
Intern
SUMEDIANG Finances
Sep 2017 - Oct 2017 (1 month)
Participated in an industrial training program at SUMEDIANG Finances, focusing on financial services and customer interactions.
Intern
TADKON Cooperative Credit Union
Aug 2015 - Sep 2015 (1 month)
Engaged in an internship training program at TADKON Cooperative Credit Union, learning about cooperative banking and customer service.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Bamenda
Degree in Banking and Finance, Banking and Finance
2016 - 2017
Obtained a degree in Banking and Finance, focusing on financial management, investment strategies, and banking operations.
UBUniversity of Bamenda
Higher National Diploma in Banking and Finance, Banking and Finance
2014 - 2016
Completed a Higher National Diploma in Banking and Finance, emphasizing practical skills in banking and financial services.
Government High School Batoke
G.C.E Advanced Level Certificate, General Education
2012 - 2014
Achieved G.C.E Advanced Level Certificate, demonstrating proficiency in advanced subjects relevant to higher education.
Government High School Ebonji
G.C.E Ordinary Level Certificate, General Education
2007 - 2012
Completed G.C.E Ordinary Level Certificate, covering foundational subjects necessary for academic progression.
Bangem
First School Leaving Certificate, Primary Education
2001 - 2007
Received First School Leaving Certificate, marking the completion of primary education.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Salary expectations
Job categories
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