Open to opportunities

Sondos Mustafa

@sondosmustafa

Message

I am a pharmacist and healthcare business development manager driving partnerships and service growth.

Libya

Message

What I'm looking for

I seek a healthcare-focused role that blends business development and pharmacy expertise, in collaborative teams that value patient-centered service, strategic growth, partnership-building, and opportunities for leadership development.

I am a pharmacist with a strong background in healthcare service management and business development. I develop growth strategies, establish partnerships with clinics, pharmacies and labs, and enhance customer experience to drive sustainable results.

I have led account management, home care coordination and educational supervision while providing pharmacy consultations and managing inventory. I leverage data analysis, team leadership and project management to improve service quality and financial performance.

Experience

Work history, roles, and key accomplishments

Current

Pharmacist

Current

Al-Rahiq Pharmacy

Jan 2019 - Present (6 years 7 months)

Provide pharmaceutical consultations to patients, manage inventory, and ensure compliance with health and safety standards across pharmacy operations. Maintain medication safety and regulatory adherence.

Patient Counseling Inventory Management Regulatory Compliance Consultation

Business Development Manager

Speetar

Jan 2023 - Jan 2025 (2 years)

Developed and implemented business growth strategies, establishing partnerships with local and international healthcare institutions and expanding service scope. Enhanced customer experience and drove service adoption.

Business Development Partnership Development Market Analysis Strategic Planning Customer Experience Healthcare Partnerships Account Management

Account Manager

Speetar

Jan 2022 - Jan 2023 (1 year)

Managed client relationships and ensured satisfaction while analyzing financial data to improve economic performance. Delivered reporting and recommendations to optimize account outcomes.

Account Management Client Relations Financial Analysis KPI Tracking Reporting Stakeholder Management Negotiation

Home Care Service Coordinator

Speetar

Jan 2021 - Jan 2022 (1 year)

Coordinated provision of home healthcare services and acted as liaison between medical teams and clients to ensure quality care delivery. Oversaw service workflows and scheduling to maintain continuity of care.

Care Coordination Scheduling Clinical Liaison Quality Assurance Team Coordination Healthcare Operations Communication

Educational Supervisor

Libyan International University

Jan 2020 - Jan 2021 (1 year)

Provided academic and administrative supervision for students and developed curricula to improve educational quality. Implemented assessments and mentorship programs to support student outcomes.

Academic Supervision Curriculum Development Mentorship Quality Improvement Educational Assessment

Customer Service Representative

Speetar

Jan 2021 - Present (4 years 7 months)

Responded to client inquiries and resolved issues effectively while improving customer communication strategies to enhance experience. Provided frontline support and feedback to internal teams.

Customer Service Communication CRM client support Complaint Handling