Open to opportunities

weam Jahider

@weamjahider

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Experienced executive secretary and office administrator skilled in ERP, sales support, and healthcare operations.

Libya

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What I'm looking for

I seek a role offering operational responsibility, executive support, and ERP-driven sales/CRM work in a collaborative healthcare or medical equipment environment.

I am an experienced executive secretary and office administrator with a strong background in healthcare operations, sales support, and ERP systems. I have consistently managed executive calendars, organized events, and coordinated cross-departmental workflows while maintaining discretion and accuracy.

My roles have included reception, office administration, and executive support across hospitals and medical equipment companies, with achievements in improving patient-facing processes, streamlining appointment scheduling, and maintaining accurate records. I have hands-on experience with Odoo ERP, CRM maintenance, invoice processing, and generating sales and operational reports.

I am adaptable, detail-oriented, and team-focused, able to handle procurement follow-ups, supplier coordination, and technical case submissions. I bring strong organizational, analytical, and communication skills to support operational efficiency and executive decision-making.

Experience

Work history, roles, and key accomplishments

Executive Secretary to GM

Gate Medical

Jun 2024 - Aug 2025 (1 year 2 months)

Provided executive and office management to the General Manager while supporting sales and commercial operations through supplier coordination, CRM maintenance, sales reporting, and event organization; used Odoo for ERP tasks and generated executive KPIs.

Executive Support Odoo CRM Management Sales Reporting KPIs Contract Processing

Executive Secretary

Alfa Healthcare

Oct 2023 - Jun 2024 (8 months)

Managed executive schedules, travel, correspondence, and office records; prepared quotations, cover letters, and payment status reports, and compiled deficiency reports for public hospitals to support operational needs.

Executive Support Travel Coordination Document Management Reporting Office Administration Procurement Follow Up Procurement Follow Ups

IB Monitoring Specialist

GE Healthcare - Alfa Healthcare

Jul 2022 - Sep 2023 (1 year 2 months)

Monitored and managed field modification instruction processes, coordinated engineers and technical teams for installations, and oversaw shipping and delivery of kits to clients to ensure timely implementation.

Field Modification Monitoring technical coordination

Department Administrator

DePuy Synthes - Alfa Healthcare

Jul 2022 - Feb 2023 (7 months)

Coordinated field modification instructions and linked engineers with technical teams for kit installations, managed shipping and delivery of modification kits, and supported creation of installation IDs with GE.

Technical Liaison Shipping & Logistics Installer Support Documentation

Office Administrator, Customer Service

GE Health - Alfa Healthcare

Feb 2022 - Jun 2022 (4 months)

Handled daily administrative and financial tasks, prepared monthly forecasts and market surveys, created invoices in Odoo and tracked payments, and submitted technical cases on ServiceMax for the GE partner. Produced regular reports for Tripoli and Benghazi units.

Odoo ServiceMax Invoicing Customer Service Reporting Administrative Operations Sales Support

Office Administrator

Johnson & Johnson - Alfa Healthcare

Apr 2019 - Feb 2022 (2 years 10 months)

Managed daily administrative operations including email correspondence, invoice creation via Odoo, and monthly forecasts; collaborated with HR and finance to ensure compliance and timely payments. Conducted market surveys and produced reports for sales and operations.

Odoo Invoice Processing Forecasting Reporting

Receptionist

Al-Fateh Hospital

Oct 2018 - Apr 2019 (6 months)

Welcomed patients, vendors, and pharmaceutical representatives and scheduled appointments to optimize patient flow, improving service responsiveness. Maintained accurate patient records and coordinated with clinical teams to address inquiries promptly.

Scheduling Customer Service Records Management

Receptionist

Al Abraj Hospital

Jan 2017 - Jan 2019 (2 years)

Greeted patients and vendors, managed appointment scheduling to minimize wait times, and provided accurate information to patient inquiries to enhance satisfaction. Collaborated with healthcare staff to streamline communication and service delivery.

Scheduling Customer Service Team Coordination