Open to opportunities

Solomon Ndege

@solomonndege

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Data analyst with expertise in ICT and cloud-based solutions.

Kenya

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What I'm looking for

I seek a dynamic role in a collaborative environment that fosters innovation and career growth.

I am a dedicated data analyst and ICT professional with a strong background in improving operational efficiency through data-driven insights and innovative technology solutions. My experience includes working with diverse teams to analyze large datasets, implement cloud-based tools, and enhance communication across departments.

During my tenure at L’Oreal East Africa, I successfully analyzed and cleaned over 25,000 records, leading to significant improvements in product verification and operational efficiency. My role as an ICT intern at the State Department for Devolution allowed me to pioneer the adoption of cloud collaboration tools, which greatly enhanced inter-departmental communication and reduced workload delivery times.

I am passionate about leveraging technology to solve complex problems and improve service delivery. My technical skills, combined with my ability to train and support colleagues, have consistently resulted in improved performance and efficiency in the organizations I have worked with.

Experience

Work history, roles, and key accomplishments

ICT Intern

State Department for Devolution

Jan 2024 - Dec 2024 (11 months)

Installed and reorganized networking systems across 20+ offices, improving network efficiency by 40%. Pioneered the adoption of cloud-based collaboration tools, enhancing communication and reducing email overload by 30%. Trained employees on troubleshooting, improving IT support requests by 50%.

Networking Microsoft Teams Technical Documentation Troubleshooting IT Support

Data Analyst

L’Oreal East Africa

Jun 2023 - Jan 2024 (7 months)

Analyzed and cleaned large datasets using SQL and Excel, aiding in data-driven decisions. Collaborated with teams to provide insights that improved operational efficiency by 10%. Utilized AI-driven insights to identify trends, increasing positive customer service reviews by 30%.

Data Analysis SQL Excel Reporting

ICT Attache’

Civil Registration Services

Jan 2022 - Sep 2022 (8 months)

Updated and maintained software and server systems across 20+ servers, ensuring 99% uptime. Integrated tools for remote troubleshooting, reducing on-site visits by 40%. Analyzed daily data from certificates, maintaining a 99% accuracy rate.

Data Entry

Education

Degrees, certifications, and relevant coursework

African Nazarene University

Bachelor of Science, Computer Science

2020 - 2023

Pursued a Bachelor of Science in Computer Science, focusing on programming languages, software development, and data management. Engaged in various projects that enhanced practical skills in coding and system design.