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Sobica Gnanasekhar

@sobicagnanasekhar

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Transitioning Data Analyst using SQL, Excel, Power BI, and Tableau to drive insights.

India

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What I'm looking for

I’m looking for a Data Analyst role where I can use SQL, Excel, Power BI, and Tableau to turn data into decisions. I want a growth-focused team that values problem-solving, clear reporting, and measurable impact.

I’m a motivated professional transitioning into a Data Analyst role, driven by data-driven decision-making, career growth, and problem-solving. I bring hands-on experience with SQL, Excel, Power BI, and Tableau through practical projects and data analytics training.

In my recent experience leading support operations, I tracked KPIs, traffic trends, SEO performance, and website health metrics—turning day-to-day signals into clear outcomes. I also built an Uber Overall Trip Analysis dashboard in Power BI (with DAX and Power Query) and a Best Run Store Analysis dashboard in Tableau, focusing on actionable KPIs and performance insights.

Experience

Work history, roles, and key accomplishments

Team Lead - Support Ops

Glow Touch Technologies

Apr 2022 - Feb 2025 (2 years 10 months)

Managed end-to-end operations for a WordPress-based platform supporting learners, including content creation, optimization, and publishing workflows with content and marketing teams. Handled bug fixing, performance optimization, security hardening, and uptime monitoring while tracking KPIs for traffic trends, SEO performance, and overall website health.

WordPress Content Management Performance Optimization KPIs Troubleshooting

Senior Support Engineer

Glow Touch Technologies

Dec 2021 - Apr 2022 (4 months)

Led end-to-end staff onboarding by delivering soft skills and technical training, explaining complex concepts clearly to new hires. Supported technical enablement to improve team readiness and operational execution.

Onboarding Technical Training Support Engineering Communication Troubleshooting Documentation Enablement

Junior Support Engineer

Glow Touch Technologies

Sep 2020 - Dec 2021 (1 year 3 months)

Developed solutions and new approaches to improve processes, collaboration, and operational efficiency. Contributed to practical changes that strengthened day-to-day workflows and team coordination.

Process Improvement Collaboration Operational Efficiency Support Engineering Workflow Optimization Troubleshooting Team Coordination