Snehal Shinde

Led the data governance program with business and cross-functional stakeholders; established SteerCo for governance decisions, approvals, risk exceptions and escalations. Designed the governance operating framework mapping Data Owners and Data Stewards, including a pilot Data Domain Owner model for Client data.

Provided stewardship for CSR and Location domains, supporting Axon / EDC / CDGC cataloguing, metadata quality and Critical Data Element catalogue creation. Standardized business definitions and glossaries; captured ownership, definitions and sensitivity metadata; designed and tested cataloguing automation for metadata harvesting, enrichment and ownership tagging.

Led data-quality activities for Vendor Master and other domains, aligning standards across products, platforms and process domains; coordinated remediation with Data Owners and Stewards. Used Informatica Data Analyst profiles and scorecards to monitor data quality dimensions and built Power BI dashboards for governance monitoring.

Managed business improvement and support processes for a 25-member team serving the Europe region; established a dedicated Data Quality team for Verified Bill of Lading issues. Introduced data-quality checklists and sample audits; within three months improved data quality, reduced amendment ratios and increased NPS.

Managed tender and contract activities, supported significant contract wins and share-of-wallet growth, and ensured adherence to nominated rates and contract terms. Reviewed trades, routes, customer performance, market share and services; acted as Tender Partner and Coach for the UK sales team.

Progressed through customer service, key-account and operations roles across India and UAE, including Maersk Kanoo Dubai Front Office and Australia Export Reefer Key Customer Service. Focused on customer-oriented service delivery, operational quality, process support and value creation for customers and the business.

Completed a Certificate in Basic Python Programming from SUNBEAM, Pune in 2020.

Completed AWS Certification Preparation from SUNBEAM, Pune in 2020.

Completed Oracle PL/SQL Fundamentals from Aalok Institute, Mumbai in 2020.

Completed a Diploma in Port Management and Development from the Rail Institute of India in 2008.

Completed a Diploma in Intermodal Containerization & Logistics Management from the Rail Institute of India in 2006.

Completed Certification in Microsoft Purview and Collibra.