Skyler Beihoffer

I am a seasoned Mainframe Operations Specialist with over 10 years of experience in high-volume enterprise environments. My expertise lies in leading support initiatives, troubleshooting complex incidents, and driving process improvements in batch processing and systems monitoring. I have a proven track record of executing IPLs and collaborating with cross-functional teams to implement technical solutions with precision and minimal downtime.

Throughout my career, I have honed my skills in job scheduling with CA7 and Control-M, incident and problem management, and production support. My role as a Command Center Analyst at Mutual of Omaha allowed me to oversee mainframe systems and batch operations, where I led responses to critical incidents and contributed to documentation updates that improved accuracy and accessibility. At Walmart Technology, I monitored a production environment with over 500,000 jobs, providing 24/7 batch support and working directly with IBM engineers to address hardware failures.