Singita Innocentia Baloyi
@singitainnocentiabal
Virtual Assistant supporting Lucha Lunako Programme cohorts with learner records, weekly reporting, and day-to-day support.
South AfricaWhat I'm looking for
At Lucha Lunako Programme (via Digititan), I delivered the 4-week IT Essentials course and supported about nine learner cohorts, growing from 20 learners in the first cohort to 50–100 per cohort. I kept attendance registers and weekly reports on time.
I created flashcards for learners without data or Wi-Fi at home; roughly 90% of those learners used them, and other facilitators adopted the method. I also supported learners in person, online, and by phone, including with platform access, exam access, and course questions.
I managed Cisco NetAcad onboarding and learner records, coordinated lunch deliveries on class days, and used Google Workspace, Microsoft 365, Cisco NetAcad, ChatGPT, Claude, and Gemini. I'm currently studying toward a B.Sc. in Data Science and am open to remote Virtual Assistant, Administrative Assistant, Customer Support, and Data Entry roles.
Experience
Work history, roles, and key accomplishments
Facilitator IT Essentials & Student Coordination
Lucha Lunako Programme (via Digititan)
Dec 2024 - Nov 2025 (11 months)
● Delivered the 4-week IT Essentials course (theory and practical) to about 9 cohorts, growing from 20 learners in the first cohort to 50-100 per cohort.
● Created flashcards for learners without data or Wi-Fi at home; roughly 90% of those learners used them, and other facilitators adopted the method for their own cohorts.
● Provided learner support in person, online and by phone, resolving platfo
IT Essentials Learnership
Digititan Holdings (PTY) LTD
Aug 2024 - Jan 2025 (5 months)
● Completed IT Essentials training covering PC hardware, operating systems, networking fundamentals and troubleshooting through Ciscos curriculum.
● Selected from the learnership cohort to serve as a facilitator for subsequent cohorts.
● Applied IT Essentials knowledge through teaching, learner device support and explaining technical concepts clearly.
Education
Degrees, certifications, and relevant coursework
HubSpot
HubSpot Sales Hub Software Certified
Jun 2026 · Expires Jul 2027
Udacity
AWS AI Practitioner Challenge Graduate
May 2026
Udacity
AWS Scholars Program Project Badge: Analyze Data using AI with PartyRock
May 2026
Udacity
AWS Scholars Program Project Badge: Build Your First AI Productivity App
May 2026
Cisco Networking Academy
Introduction to Data Science
May 2026
Forage
Deloitte Australia Data Analytics Job Simulation
Apr 2026
DataCamp
Intermediate SQL
Jan 2026
DataCamp
Introduction to SQL
Jan 2026
Cisco Networking Academy
CyberOps Associate
Jun 2026
IU International University of Applied Sciences
Bachelor of Science, Data Science
Scholarship recipient - Study Access Alliance & RLabs South Africa
Cisco Networking Academy
CCNA: Introduction to Networks
Jun 2025
Cisco Networking Academy
CCNA: Switching, Routing, and Wireless Essentials
Aug 2025
Cisco Networking Academy
Introduction to Cybersecurity
May 2025
Cisco Networking Academy
Digital Awareness
Jun 2025
Cisco Networking Academy
CCNA: Enterprise Networking, Security, and Automation
Oct 2025
Cisco Networking Academy
IT Essentials: PC Hardware and Software
Nov 2024
SheCodes
React Development
Oct 2024
Oasis Infobyte
Web Development and Designing
May 2024
Getting started with Microsoft 365
Apr 2024
alx_africa
Virtual Assistance Skills in the Digital Age
Sep 2024
Forage
Customer Service Job Simulation | Fidelity
Apr 2024
MH JOOSUB SECONDARY SCHOOL
MATRIC
2015 - 2019
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Singita Innocentia?
You can contact Singita Innocentia and 90k+ other talented remote workers on Himalayas.
Message Singita InnocentiaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
