silvana chain
@silvanachain
Data analytics manager specializing in healthcare claims, SQL, and team leadership.
What I'm looking for
I am a data analytics manager with hands-on experience leading teams that analyze healthcare claims to recover underpaid and zero-balanced payments. I combine strong technical skills in SQL, Python, and ETL design with domain knowledge of medical coding, billing, and EHR systems to deliver audit-ready financial insights.
In prior roles I built complex SQL workflows, automated recurring processes to improve reporting turnaround by 30%, and worked directly with Epic and Cerner clinical and billing data. I mentor analysts, implement scalable data pipelines, and ensure analytics align with compliance and reimbursement goals.
I hold a Bachelor’s Degree in Computer Science from the University of South Florida and a Systems Engineering degree from Universidad del Norte, and I am certified in DP-900 Azure Data Fundamentals. I seek opportunities where I can drive measurable financial recovery, improve analytics operations, and develop high-performing teams.
Experience
Work history, roles, and key accomplishments
Data Analytics Manager
Healthcare Retroactive Audits
Mar 2025 - Present (1 year 3 months)
Manage and mentor a team of data analysts to oversee analytics operations identifying underpaid and zero-balanced healthcare claims; designed SQL workflows and ETL processes to scale processing across millions of hospital claim records and deliver audit-ready reports under strict deadlines.
Data Analyst
Healthcare Retroactive Audits
Oct 2024 - Mar 2025 (5 months)
Built and maintained complex SQL queries and automated data workflows to extract, clean, and analyze large-scale hospital billing data, reducing reporting turnaround time by 30% and supporting identification of underpaid and zero-balanced claims.
Education
Degrees, certifications, and relevant coursework
Universidad del Norte
Bachelor’s Degree, Systems Engineering
2024 -
Grade: 4.3/5.0
Enrolled in a Bachelor’s Degree program in Systems Engineering with a GPA of 4.3/5.0 beginning September 2024.
University of South Florida
Bachelor’s Degree, Computer Science
Grade: 3.67/4.0
Completed a Bachelor’s Degree in Computer Science with a GPA of 3.67/4.0 in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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