Siddharth Kushwaha
@siddharthkushwaha
Bilingual technical lead with LATAM expertise in cloud migrations and ServiceNow.
IndiaWhat I'm looking for
I am a bilingual Sr. Technical Lead with over a decade of experience driving business development and technical delivery across the LATAM market, combining technical leadership with strong client-facing skills.
I have led ServiceNow support teams and headed Microsoft Azure migration projects, coordinating closely with stakeholders to minimize disruption and optimize service delivery while also contributing to HR, payroll, and accounting domain solutions.
I excel at cross-cultural communication in Spanish and English, process improvement through automation, and managing multidisciplinary teams to deliver measurable results.
Experience
Work history, roles, and key accomplishments
Sr. Technical Lead
BirlaSoft
Feb 2019 - Present (6 years 8 months)
Lead technical delivery and client communication for LATAM accounts, providing ServiceNow support and directing Azure migration efforts to minimize disruption and improve operational efficiency.
Senior Manager
Siddharth Developers
Aug 2016 - Feb 2019 (2 years 6 months)
Managed administration and operations for a developers and construction firm, overseeing office functions and business processes to support company delivery.
ACProvided Spanish-language HR and finance client support for Cargill and ENEL, resolving SAP queries and improving task automation through macros to streamline daily operations.
Supervisor
Edukick Madrid Futbol Academia
Jul 2014 - Aug 2016 (2 years 1 month)
Administered academy operations and served as cultural liaison, handling student visa scheduling and office administration to support international program delivery.
Education
Degrees, certifications, and relevant coursework
Edukick Madrid Futbol Academia
Certificate / Diploma, International Relations / Sports Administration
2014 - 2015
Activities and societies: Cultural liaison, visa scheduling, academy administration
Administration and direction of companies and international relations; served as cultural liaison and managed visa scheduling for academy students.
Thakur Polytechnic College
Diploma in Computer Engineering, Computer Engineering
2008 - 2011
Grade: 78.76%
Diploma in Computer Engineering with a semester final percentage of 78.76%.
IMInternational House Madrid
Language Certification (B2–C1), Spanish Language
Completed Spanish language studies, achieving proficiency between B2 and C1 levels.
Dr. S. Radhakrishnan Vidyalaya
Secondary School Certificate (S.S.C.), Secondary Education
Grade: 72.61%
Completed Secondary (S.S.C.) examinations under the Maharashtra State Board with a final percentage of 72.61%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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