Michelle Joseph
@michellejoseph
I am a detail-oriented compliance and quality assurance professional in healthcare.
What I'm looking for
I am a compliance and quality assurance professional with three years' experience in healthcare regulations, government contract compliance, and risk management. I lead and mentor analysts, driving a 30% improvement in submission accuracy and a 25% reduction in error-related rework.
I apply Lean Six Sigma principles to streamline documentation workflows, reducing turnaround time by 15% while identifying compliance risks and corrective actions. I manage government contract deliverables and regulatory submissions, consistently meeting 100% of deadlines.
I conduct HIPAA compliance reviews, quality assurance audits of medical records, and collaborate with clinical teams to ensure documentation aligns with federal and state guidelines. I am skilled with EMR systems such as eClinicalWorks, Epic, and MDE4Vets, and I hold Lean Six Sigma Yellow Belt certification (CSSC) with a B.S. in Healthcare Management in progress.
Experience
Work history, roles, and key accomplishments
Quality Assurance Analyst - Team Lead
Deloitte
Oct 2022 - Present (2 years 11 months)
Led and mentored a team of analysts, improving submission accuracy by 30% and reducing error-related rework by 25%; applied Lean Six Sigma to cut documentation turnaround time by 15% and met 100% of government contract deadlines.
Lead Medical Assistant
Magruder Eye Institute
Aug 2019 - Feb 2020 (6 months)
Monitored and resolved EMR data discrepancies to ensure documentation accuracy and compliance, supported clinical teams, and contributed to a 10% increase in clinic productivity.
Education
Degrees, certifications, and relevant coursework
Capella University
Bachelor of Science, Health Care Management
Bachelor of Science in Business with a focus in Health Care Management, expected graduation in 2025.
American College for Medical Careers
Associate of Health Science, Health Science
Completed an Associate of Health Science degree at the American College for Medical Careers in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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