Shyam Sunder
@shyamsunder
Information Technology Leader with over 23 years of experience
What I'm looking for
As a seasoned IT leader with over 23 years of experience, I have a proven track record of managing large programs and projects, delivering results, and mentoring IT professionals across time zones and languages. My expertise spans multiple domains, including Information Technology, Cloud, Project Management, Networks, and Information Security. I am a strong believer in attention to detail, hard work, and commitment to core values such as Professionalism, Positive Attitude, Integrity, Reliability, Flexibility, and Adaptability.
Throughout my career, I have demonstrated my ability to manage complex portfolios with multi-million dollar budgets, drive growth within accounts and portfolios, and manage customer satisfaction. I am a results-oriented leader with a strong commitment to delivering high-quality results and exceeding customer expectations.
I am a continuous learner, always looking to expand my knowledge and expertise in emerging technologies and trends. I hold a Bachelor's Degree in Business Management and Computers, an Advanced Diploma in Systems Management, and am ITIL V3 Certified.
Experience
Work history, roles, and key accomplishments
Program Director
Encora India Innovation Labs Pvt Ltd
Jul 2019 - Present (5 years 11 months)
Currently managing a large logistics client, overseeing IT solution delivery and ensuring high-quality service across multiple teams and geographies.
Vice President - Cloud Services
NTTDATA INC
Sep 2009 - Nov 2015 (6 years 2 months)
Responsible for IT infrastructure delivery for Banking and Financial Services clients, managing offshore and onshore teams, and ensuring customer satisfaction and compliance.
Senior Manager Projects
Yahoo INC
Jan 2007 - Aug 2009 (2 years 7 months)
Delivered end-to-end technology solutions, managed IT budgets, and implemented ITIL framework for corporate IT, achieving high uptime and service quality.
Manager – IT
Webex Inc (A Cisco Company)
Sep 2000 - Dec 2006 (6 years 3 months)
Designed and set up SaaS infrastructure, managed IT delivery for WebEx India, and integrated systems post-acquisition, supporting global operations.
Infrastructure Specialist
EDS
Feb 1998 - Aug 2000 (2 years 6 months)
Delivered end-to-end technology solutions, managed data center operations, and developed strategic roadmaps for client support across the US.
Systems Officer
National Stock Exchange Of India Limited
Oct 1995 - Mar 1998 (2 years 5 months)
Involved in setting up IT infrastructure and disaster recovery processes critical for business continuity at the National Stock Exchange.
Officer
Citibank N.A.
Aug 1993 - Sep 1995 (2 years 1 month)
Responsible for maintaining system uptime and crisis management, implementing automated monitoring for hardware issues.
Education
Degrees, certifications, and relevant coursework
Shyam hasn't added their education
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