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Shweta User

@shwetauser13

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UX/UI Designer at Designlab who streamlined property listings from three hours to 30 minutes with AI.

United States

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At Designlab (UX Academy), I simplified a property-listing workflow by integrating a generative AI chatbot into a unified dashboard. The research-led redesign reduced listing creation time from three hours to 30 minutes.

I also developed a mobile product for people relocating, taking it through user research, information architecture, wireframes, prototypes, and usability testing. For an existing product, I designed a mindful-scrolling feature using its typography and color palette, balancing user goals with business goals through a reward function.

Before moving into UX/UI design, I worked in architecture and planning at Architectural Firms in Mumbai, designing residential and commercial projects from concept through construction documentation. I also worked as a freelance Architect & Interior Designer, leading 15+ projects and collaborating with clients, contractors, and vendors.

As a Wellness Coach at Herbalife Nutrition, I held structured discovery conversations with 22+ clients and was promoted to Supervisor. I also run an independent artwork business, handling client engagements from discovery through delivery.

Experience

Work history, roles, and key accomplishments

Current

UX/UI Designer

Current

Designlab

Jun 2025 - Present (1 year 4 months)

Simplified a property-listing workflow by integrating a generative AI chatbot, reducing manual time from 3 hours to 30 minutes. Developed a full mobile product through end-to-end user research, wireframing, prototyping, and usability testing.

User Research Usability Testing Wireframing Prototyping Interaction Design Information Architecture Generative AI Figma FigJam Framer

Current

Wellness Coach

Current

Herbalife Nutrition

Jul 2023 - Present (3 years 3 months)

Conducted structured 1:1 discovery conversations with 22+ clients to uncover needs and goals, applying interview and active-listening techniques. Promoted to Supervisor for strong communication and customer support.

Client Interviews Active Listening Communication Skills Customer Support Content Creation Behavioral Insights

Current

Founder / Artwork Business Owner

Current

Independent Small Business

Jun 2020 - Present (6 years 4 months)

Ran end-to-end client engagements including discovery, concept development, timelines, and delivery, translating individual client needs into custom visual outcomes. Managed cross-time-zone communication and iterative feedback cycles.

Client Communication Visual Storytelling Project Management Feedback Management Remote Collaboration

Architect & Interior Designer

Freelance

Jun 2019 - Dec 2022 (3 years 6 months)

Led 15+ residential projects from concept through completion, translating client requirements into functional, user-centered design solutions. Produced design concepts, 3D visuals, and detailed construction drawings.

Interior Design 3D Visualization Construction Drawings Client Management Project Management Cross Functional Collaboration

Architect, Design & Planning

Architectural Firms

Dec 2013 - Mar 2019 (5 years 3 months)

Designed residential and commercial projects from concept through construction documentation, including master plans and technical drawings. Coordinated with multidisciplinary consultants and construction teams to ensure clarity and alignment.

Architecture Design Construction Documentation Project Coordination Client Communication Systems Thinking

Education

Degrees, certifications, and relevant coursework

Designlab

UX/UI Designer Certification, UX/UI Design

2025 -

Completed 480+ hours of training covering UX research, interaction design, prototyping, usability testing, and end-to-end product design. Winner of a merit-based scholarship for underrepresented designers.