I am looking for a role that allows me to leverage my sales and SEO expertise and client relationship skills in a dynamic environment that values growth and collaboration.
Shumaila Ahmed
@shumailaahmed
Dynamic Sales and Client Support Specialist with 3+ years of experience.
What I'm looking for
I am a dynamic Sales and Client Support Specialist with over three years of experience in managing client relationships and driving business success. My journey has been marked by a commitment to delivering excellent service and supporting business growth through effective client outreach and digital strategies.
In my current role as a Sales Executive at Sentrax, I engage directly with European clients, ensuring seamless onboarding and resolution of queries. My previous experience as a Sales Manager at Wolf Animations allowed me to lead initiatives that significantly enhanced customer satisfaction. Additionally, my tenure as a Senior SEO Executive at Disrupt - Wellows honed my skills in boosting organic traffic and aligning SEO strategies with business development goals.
Experience
Work history, roles, and key accomplishments
Sales Executive
Sentrax (Averos)
Oct 2024 - Present (9 months)
Directly communicated with European clients for outreach, onboarding, and query resolution. Collaborated cross-functionally to resolve client issues and ensured client retention.
Sales Manager
Wolf Animations - USA
Jul 2024 - Sep 2024 (2 months)
Led client outreach and retention initiatives, enhancing customer satisfaction. Worked closely with operations teams to deliver client-centric solutions.
Senior SEO Executive
Disrupt - Wellows
Jan 2022 - Jun 2024 (2 years 5 months)
Boosted organic traffic, supporting lead generation efforts and sales growth through SEO strategies. Collaborated with internal teams to align SEO initiatives with overall business development.
Outreach Specialist
Zofeur - Dubai
Jul 2021 - Jan 2022 (6 months)
Managed direct client communication for onboarding and service delivery. Coordinated with internal departments to ensure seamless client experiences.
Education
Degrees, certifications, and relevant coursework
Iqra University
Bachelor of Business Administration, Marketing
Completed a Bachelor of Business Administration with a specialization in Marketing. This program provided a strong foundation in business principles, marketing strategies, and management practices.
Malir Cantt College
Intermediate, Pre-Engineering
Completed Intermediate studies in Pre-Engineering. This program focused on foundational subjects relevant to engineering disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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