At Atos Global IT Solutions and Services Pvt. Ltd., I analysed incident and service-request data across enterprise client accounts, surfacing recurring failure patterns for the delivery team. I automated recurring reports with SQL and reusable Excel templates, cutting manual preparation effort by 40%.
At Code Microsystem OPC Pvt. Ltd., I cleaned and consolidated 10k+ operational records from Excel and CSV sources. I also wrote SQL queries using joins, CTEs and aggregations, improving reporting turnaround by 60%.
In my E-Commerce Customer 360 project, I processed 4.3M GA4 events in Google BigQuery and developed RFM, funnel and cohort analyses. I built a two-stage LTV model and presented project insights in a Power BI dashboard.
