At ServiceNow, I build VSF features for an internal developer platform used by 800+ engineers, including isolated testing sandboxes, automated ADC health monitoring, and Instance Scan code validation.
Previously at Flexday AI, I led five engineers on an incident-management system that cut ticket resolution time by 50%, delivered Generative AI solutions, and improved API response times by 50%. I also built driver-level telemetry and diagnostics for Microsoft Surface devices during my internship at Microsoft.
