Shreyas Prakash

Spearheaded the go-live of end-to-end automation initiatives for Dealer Commercial Services, transforming critical financial workflows into scalable automated solutions. Led the AI-enabled automation of the Asset Based Lending portfolio, enabling processing of 10,500+ financial statements through AI-driven workflows.

Led the transformation and migration of financial statement spreading capabilities from a third-party application to an internal enterprise platform. Spearheaded the automation of DCS manufacturer statement spreading using Python, improving processing efficiency and reducing manual effort.

Supported portfolio management for Chase's U.S. Auto Dealership Lending business, performing financial statement analysis, ratio analysis, and credit assessments. Monitored covenant compliance, calculated DSCR, LTV, and LGD metrics, and prepared detailed Credit Approval Memorandums.

Conducted comprehensive KYC and due diligence reviews for consumer banking clients, performing transaction analysis to identify unusual activity and potential fraud. Investigated suspicious activity and supported the preparation and filing of Suspicious Activity Reports (SARs).

Managed customer payment and credit-related interactions, providing tailored payment solutions to support timely account resolution. Analyzed customer circumstances and account information to recommend appropriate payment arrangements while balancing customer needs and business risk.

Led and supervised a technical support team providing remote assistance for laptop and desktop hardware, operating systems, and software. Managed team performance and day-to-day service delivery, ensuring timely issue resolution and high-quality customer support.

Provided remote technical support for high-end printing and scanning solutions used by business clients in the United Kingdom. Diagnosed and resolved complex hardware, software, connectivity, and system performance issues through structured remote troubleshooting.

Authored and edited technology-focused content covering software, consumer gadgets, and emerging technology trends. Reviewed and refined articles to ensure clarity, accuracy, and consistency with editorial quality standards.

Pursued an MBA in Business Analytics, focusing on data-driven decision-making and analytical skills for business transformation.

Earned a Bachelor of Engineering in Mechanical Engineering, building a strong foundation in engineering principles and problem-solving.