At Northwest RCM, I follow up on unpaid, denied, and underpaid claims using eCW to review accounts and recover reimbursements. I also investigate denial trends to support cash flow and reduce AR aging.
At CorroHealth, I tracked claims and analyzed payments in Epic and Cerner, resolving denials involving eligibility, authorization, coordination of benefits, timely filing, and medical necessity.
Earlier, I handled insurance follow-up, denial analysis, appeals, and escalations for US healthcare accounts at Pacific BPO Private Limited and CorroHealth. I also supported knowledge-sharing and assisted new joiners with process training.
