At Pacific / Access Healthcare, I conduct AR audits, provide feedback on quality and process adherence, and prepare daily, weekly, and monthly audit reports. I also conduct process-knowledge tests and identify recurring error trends.
Previously, at NW RCM and Horizon KPO, I handled insurance verification, claim submissions and follow-up, denials and appeals, payment posting, and charge posting. My experience spans US medical billing and Revenue Cycle Management across mental health, pain management, urgent care, pediatrics, physical therapy, internal medicine, and COVID-19 services.
