Shona Jackson
@shonajackson
Junior QA engineer focused on test automation and software quality.
What I'm looking for
I’m a junior QA engineer with a strong interest in QA engineering and test automation. After recently retraining through the University of Helsinki’s Full Stack Open programme, I built hands-on experience creating Playwright end-to-end tests and API testing in TypeScript.
I’m ISTQB Certified Tester Foundation Level v4.0, and I focus on improving software quality through practical coverage of core user journeys. In my QA automation work, I built an end-to-end Playwright test suite in TypeScript, expanded UI and API test coverage, and improved regression reliability with reusable helper functions and modular test architecture.
I also enjoy bridging frontend and testing needs. I’ve built accessible frontend features in React and TypeScript, integrated functionality with backend APIs using React hooks and asynchronous data handling, and collaborated within existing codebases to support feature development, debugging, and user account workflows.
Beyond day-to-day testing, I’m exploring how AI can strengthen quality processes. On my CrossStitchAI project, I implemented Playwright end-to-end tests for critical flows and built an API integration layer for OpenAI image generation, adding rate limiting, logging, and system safeguards while optimizing the pipeline to reduce generation costs by 15%.
Experience
Work history, roles, and key accomplishments
Junior Frontend Developer
Chat Exporter
Dec 2025 - Present (6 months)
Developed accessible frontend features using React and TypeScript for a Microsoft Teams chat export application and integrated functionality with backend APIs via React hooks. Collaborated within an existing codebase to support feature development, debugging, and user account management.
QA Test Automation Intern
Chat Exporter
Oct 2024 - Dec 2024 (2 months)
Built an end-to-end Playwright test suite in TypeScript for a Microsoft Teams chat export application, improving UI and API regression reliability. Created maintainable, reusable test helpers and validated core API endpoints using Postman while aligning test coverage to priority user journeys.
Education
Degrees, certifications, and relevant coursework
Full Stack Open (University of Helsinki)
Full Stack Open (Programme), Full Stack Web Development
2025 - 2026
Completed the Full Stack Open hands-on programme building and deploying modern web applications. Developed skills with React, Node.js, Express, TypeScript, GraphQL, and MongoDB.
ISTQB
ISTQB Certified Tester Foundation Level v4.0, Software Testing
2025 - 2025
Grade: 87% (exam score)
Certified at the ISTQB Certified Tester Foundation Level v4.0, covering black-box and white-box testing, test management, and Agile methodologies.
The Odin Project
Foundations Course, Web Development
2024 - 2024
Completed the Foundations Course covering core web development fundamentals, including HTML, CSS, and JavaScript. Built responsive and interactive front-end web pages.
Udemy
Playwright Complete Beginner Course (UI + API), Test Automation
2024 - 2024
Completed a Playwright introductory course focused on UI and API test automation. Built an automated test suite including debugging, authentication handling, and test reporting.
The Open University
Getting Started with Generative Artificial Intelligence, Generative AI
2025 -
Completed an introductory generative AI course covering prompt engineering, AI tools, model limitations, and ethical considerations.
University of Sheffield
Master of Arts (MA) in Journalism, Journalism
2016 - 2017
Grade: Distinction
Awarded an MA in Journalism with distinction. Included work such as building a website using CSS and HTML as part of a Digital Journalism module.
University of Lancaster
Bachelor of Arts (BA) in English Literature, English Literature
2013 - 2016
Grade: First Class Honours
Completed a BA in English Literature, achieving a First Class Honours degree. Included academic work in English literature over the degree programme.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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