Looking for a job

Shobhika Kalnaik

@shobhikakalnaik

Message

I build enterprise Salesforce and GTM platforms that improve partner, customer, and government experiences.

India

Message

What I'm looking for

I'm looking to lead enterprise product and Salesforce platform initiatives where I can shape roadmaps, build scalable GTM and CRM capabilities, and deliver secure solutions for complex, regulated environments.

At Snowflake, I lead enterprise product management for Salesforce-based GTM applications across partner, customer, and Government Cloud experiences. I delivered partner payment and Azure co-sell integrations supporting 90% year-over-year growth, onboarded 150+ federal customers at launch, and improved community registration and support outcomes through platform optimization and AI.

I've spent 10+ years delivering CRM, Salesforce, and enterprise platform solutions across healthcare, financial services, manufacturing, and regulated environments. From building Government Cloud from scratch to leading Salesforce migrations, releases, data operations, and production support, I bring product roadmaps, compliance, architecture, and delivery teams together to run mission-critical platforms at scale.

Experience

Work history, roles, and key accomplishments

Current

Senior Enterprise Product Manager

Current

Snowflake

Nov 2022 - Present (3 years 10 months)

Led partner and customer community platform enhancements, including enabling INR payments, integrating with Sugar.io and Discourse, and implementing Okta SSO. Drove Government Cloud Service Cloud implementation, onboarding 150+ federal customers on launch day.

Salesforce Service Cloud Experience Cloud Sales Cloud Government Cloud Agentforce Einstein AI SOQL SOSL Reports And Dashboards Custom Objects Integration Jira Confluence Cloud Services Okta SSO Discourse Sugar.io

Functional Architect

Vizient

Jul 2019 - Sep 2022 (3 years 2 months)

Led end-to-end migration from Oracle to Salesforce Sales Cloud, re-architecting pipeline reporting and standardizing data models. Managed 9 Salesforce releases over 3 years with zero major post-go-live issues.

Salesforce Sales Cloud Service Cloud Knowledge Quip CPQ Data Migration Release Management Agile Jira Confluence

Salesforce Admin and Data Analyst

Transamerica

May 2018 - Nov 2018 (6 months)

Administered enterprise Salesforce production orgs supporting multiple business units, managing 2,500+ users and configuring custom objects, workflows, and security. Provided production support and data operations using Apex debugging, DBAmp, and SQL Server.

Salesforce Administration Profiles Rôles Permissions Sharing Rules Custom Objects Territory Management Apex DbAmp SQL Server Data Loader

Business Analyst and Salesforce Administrator

Munters

Feb 2014 - Mar 2016 (2 years 1 month)

Partnered with stakeholders to define business requirements, managed Salesforce administration, and delivered projects end-to-end with on-time execution.

Salesforce Administration Business Analysis Requirements Gathering Project Delivery

Senior Software Engineer

SSAB

Aug 2010 - Feb 2014 (3 years 6 months)

Senior Mainframe Engineer delivering end-to-end COBOL/DB2/JCL/IMS solutions, including requirements analysis, technical design, UAT, production support, and change implementation using IBM RDz and RAA.

COBOL DB2 JCL Mainframe UAT Production Support

Analyst Programmer

Syntel

Jul 2007 - Jul 2010 (3 years)

Delivered end-to-end mainframe enhancements using COBOL, JCL, and DB2, including technical design, unit testing, production support, and job monitoring.

COBOL JCL DB2 Mainframe Unit Testing Production Support