Open to opportunities

shobha s

@shobhas

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Passionate and certified Scrum Master driving agile transformation.

India

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What I'm looking for

I am looking for a role that fosters collaboration, values agile practices, and offers opportunities for professional growth.

I am a passionate and certified Scrum Master with a strong commitment to agile orchestration and transformative change. My journey in this field has been driven by a desire for excellence, leveraging my communication skills and expertise in marketing and sales to enhance team dynamics. I am dedicated to delivering high-impact solutions that propel organizations forward with unparalleled efficiency and collaboration.

In my current role at Intech Software Solutions, I have ensured product backlog transparency and coached teams to boost their Scrum maturity. I orchestrate all Scrum ceremonies and collaborate closely with Product Owners to optimize product backlogs. My analytical skills allow me to track progress meticulously using burn-down and velocity charts, ensuring timely delivery of projects. My diverse background also includes technical writing and curriculum creation, showcasing my ability to adapt and thrive in various roles.

Experience

Work history, roles, and key accomplishments

Current

Scrum Master

Current

Intech Software Solutions

Dec 2021 - Present (3 years 7 months)

Ensured Product Backlog transparency for team clarity and coached in Agile boosting Scrum maturity. Resolved issues to achieve sprint goals, promoted self-management and teamwork, and orchestrated all Scrum ceremonies.

Scrum Agile Methodologies Sprint Planning Jira Conflict Resolution Facilitation Backlog Management Velocity Tracking

Customer Care

DDR Moov

Feb 2016 - Present (9 years 5 months)

Provided customer care services as a freelancer. Assisted customers with inquiries and resolved issues to ensure satisfaction.

Customer Service Customer Support Communication

Process Analyst / Scrum Master

Accenture Services Pvt. Ltd.

Mar 2012 - Present (13 years 4 months)

Ensured Product Backlog transparency and coached teams in Agile, boosting Scrum maturity. Resolved issues, conducted all Scrum ceremonies regularly, and promoted self-management and teamwork.

Scrum Agile Methodologies Backlog Management Sprint Ceremonies Reporting Conflict Resolution Facilitation

Process Content Analyst

Accenture Services Pvt Ltd.

Jan 2009 - Present (16 years 6 months)

Created curriculum and performed technical writing for internal and external clients. Developed newsletters and announcements using HTML and CSS, and reviewed/edited content for CMS for clients.

Curriculum Development Technical Writing HTML CSS CMS Editing Announcement Design

Product Executive

Khandelwal Laboratories Pvt Ltd.

Sep 2000 - Present (24 years 10 months)

Conducted comprehensive market research, competitor analysis, and pricing studies for strategic decision-making. Coordinated with artists and the publishing industry for visual aids, brochures, and literature, ensuring effective printing and promotions.

Market Research Competitor Analysis Pricing Strategy Product Launch Marketing Collateral Strategic Planning Resource Allocation Sales Support

Marketing Executive

Lupin Limited

Jun 1998 - Present (27 years 1 month)

Engaged with medical professionals, driving increased sales by persuading doctors to prescribe and chemists to stock products. Orchestrated impactful medical conferences, fostering positive relationships, and excelled in dominating antibiotic injection sales in key Mumbai areas.

Medical Sales Sales Strategy Relationship Building Product Promotion Competitor Analysis Stock Management

Management Trainee

Smith & Nephew Health Care

Jun 1996 - Present (29 years 1 month)

Influenced orthopedic doctors and surgeons to adopt Gypsona, Opsite Drapes, and Paragon in healthcare settings, securing consistent stocking in prestigious institutions. Achieved record-breaking sales and proactively engaged stockists to increase product inventory.

Medical Sales Product Promotion Market Research Sales Strategy Client Engagement Product Demonstrations Inventory Management

Education

Degrees, certifications, and relevant coursework

Somaiya Institute of Management

Post Graduate Program in Management Studies, Marketing

Grade: 67.87%

Completed a full-time Post Graduate Program in Management Studies with a focus on Marketing, achieving a final score of 67.87%. This program provided a comprehensive understanding of management principles and marketing strategies.

BN Bandodkar College, Mumbai University

Bachelor in Science, Chemistry

Grade: 69%

Earned a Bachelor in Science degree with a specialization in Chemistry, passing with a commendable 69%. The curriculum covered fundamental concepts and practical applications in chemistry.

SCRUM ALLIANCE

Certified Scrum Master (CSM), Scrum

Obtained the Certified Scrum Master (CSM) certification from SCRUM ALLIANCE in June 2023. This certification validates expertise in Scrum methodologies and agile project management.