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SHivam Sharma

@shivamsharma13

Results-driven Dynamics 365 developer specializing in Power Platform and CRM automation.

India
Message

What I'm looking for

I seek roles where I can design and deliver Dynamics 365 and Power Platform solutions, lead automation projects, mentor teams, and drive measurable business impact.

I am a Dynamics 365 Developer with over six years of experience building scalable CRM solutions across Sales and Customer Service modules. I specialize in Power Automate, plugin development, JavaScript web resources, and Power Pages to deliver business-focused automation.

At my current role I design and implement Dynamics 365 applications, handle solution deployment, configure security roles, and perform OOTB enhancements to optimize processes. I have led integrations with SharePoint (on-premises and Online), complex data migrations, and external system integrations.

Key project work includes contract lifecycle management, insurance policy automation, and CRM implementations for property clients where I developed workflows, custom plugins, and reporting dashboards. I also conduct user training and provide ongoing support to ensure adoption and measurable business impact.

I hold Power Platform certifications (PL-900, PL-200, PL-400) and a background in software engineering, and I focus on delivering reliable, maintainable solutions that align with regulatory and business requirements.

Experience

Work history, roles, and key accomplishments

MT
Current

Sr. Software Developer

MoreYeahs IT Technologies

Nov 2019 - Present (6 years 4 months)

Developed and deployed Dynamics 365 CRM solutions across Sales and Customer Service modules, delivering Power Automate workflows, plugins, and JavaScript customizations that automated policy issuance and contract lifecycle processes. Managed solution deployments, security configuration, SharePoint integration (on-premises and online), and provided user training to improve adoption and reporting vi

Education

Degrees, certifications, and relevant coursework

School of Computer Science and IT, DAVV logoSD

School of Computer Science and IT, DAVV

Master of Technology, Information Architecture & Software Engineering

2017 - 2019

Completed M.Tech in Information Architecture & Software Engineering from DAVV between 2017 and 2019.

PR

Prestige Institute of Engineering Management And Research

Bachelor of Engineering, Computer Science and Engineering

2013 - 2017

Completed Bachelor of Engineering in Computer Science and Engineering from 2013 to 2017.

Tech stack

Software and tools used professionally

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