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Shiva Kumar Dharmavaram Desai

@shivakumardharmavara

Technical Program Manager at Quantiphi Analytics delivering New Brunswick’s digital health transformation, including EMS modernization and HL7 FHIR interoperability.

Canada

Message

At Quantiphi Analytics, I lead digital health transformation programs for the Department of Health, Government of New Brunswick, spanning Salesforce modernization, EMS platforms, and clinical data integration.

I directed implementation of electronic patient care reporting for Ambulance New Brunswick and delivered interoperability initiatives connecting EMS clinical systems with hospitals and provincial healthcare platforms using HL7 FHIR. I also established Jira and Power BI dashboards to give leaders visibility into program health, forecasts, and risks.

Across healthcare, financial services, and telecommunications, I’ve managed cloud and platform transformation programs, including application and data migrations to Google Cloud Platform and AWS-to-GCP migrations. My earlier delivery work included digital banking at Tata Consultancy Services (TCS) and platform initiatives at TELUS Digital and Bell CANADA.

Experience

Work history, roles, and key accomplishments

Current

Technical Program Manager

Current

Quantiphi Analytics

Jun 2024 - Present (2 years 4 months)

Leading enterprise-scale healthcare and financial services technology programs, driving strategic initiatives from planning through implementation and operational stabilization.

Jira Power BI HL7 FHIR Salesforce EMS ePCR Cloud Migration GCP AI ML Program Governance Risk Management Stakeholder Management

Program Manager / Release Train Engineer

Bell Canada

Aug 2023 - Feb 2024 (6 months)

Led Agile delivery across multiple engineering teams supporting backend services and platform initiatives for a major telecommunications client.

Agile Delivery Release planning Capacity Planning Forecasting Risk Management Stakeholder Management Jira

Program Manager / Agile Delivery Lead

TELUS Digital

Apr 2021 - Jun 2023 (2 years 2 months)

Delivered cloud modernization and AI-enabled platform programs across distributed teams for a major telecommunications client.

AWS GCP Cloud Migration Program Management Jira Agile AI Tools Stakeholder Management Risk Management

Agile Project Manager / Release Manager

Flutter Entertainment Inc.

Aug 2019 - Apr 2021 (1 year 8 months)

Guided Agile Release Train activities during large-scale application and data migration initiatives.

Agile Release Train KPI Reporting Scrum Coach Dependency Management Jira

Sr. IT Project Manager / Sr. Scrum Master

TELUS Digital

Jun 2018 - Apr 2019 (10 months)

Led the CPMS/Channel Portal initiative for a major telecommunications client, protecting team focus and minimizing distractions.

Jira Confluence Agile Coaching Backlog Management Kanban Offshore Resource Management

Agile Project Manager / Scrum Master

Tata Consultancy Services

Nov 2016 - Jun 2018 (1 year 7 months)

Led the BeSpoke project for a digital banking initiative, developing solutions to enhance client portfolio performance and user experience.

Agile Coaching Digital Banking Cross Functional Collaboration Scrum

Scrum Master

Tangentia

Aug 2016 - Oct 2016 (2 months)

Engineered logistics systems to optimize client transport of ethanol, orchestrating release planning, sprint planning, backlog grooming, and retrospective meetings.

Scrum Release planning Sprint Planning Backlog Grooming Agile Coaching

Business Analyst / Scrum Master

Engage People Inc

Nov 2015 - Jun 2016 (7 months)

Planned and defined project scope, developed schedules, and managed risks and issues. Established communication services across functional business units.

Project Planning Risk Management Communication Skills Agile Coaching