Shi User
@shiuser
Junior full-stack developer building applications with React, Go, Python, and PostgreSQL.
South AfricaWhat I'm looking for
My training spans front-end development with HTML, CSS, JavaScript, TypeScript, and React, as well as back-end work with Go, Python, SQL, and PostgreSQL. I’ve earned SheCodes Junior Developer and Junior Front-End Developer diplomas and completed Boot.dev’s Back-end Developer Path certification.
At Little Orbit, Video Game Publisher, I provided remote technical and gameplay support, reproduced reported faults, and escalated bugs to development teams. I also worked with internal teams on troubleshooting processes and support documentation to reduce repeat contacts on known issues.
At CCD Couriers, I provide first-line internal support, track requests through to resolution, and maintain records across internal systems. I build working applications to consolidate new concepts and use AI coding tools including Claude Code.
Experience
Work history, roles, and key accomplishments
Junior Support Administrator
CCD Couriers
Sep 2026 - Present (1 month)
Provided first-line internal support to staff, logging and tracking requests through to resolution. Maintained accurate records and coordinated with operations to resolve issues.
Customer Support Specialist
Little Orbit
Jan 2024 - Dec 2026 (2 years 11 months)
Provided technical and gameplay support to players through Zendesk, diagnosing software issues and guiding users to resolution. Investigated and reproduced reported faults, escalating recurring issues to development teams.
Education
Degrees, certifications, and relevant coursework
Boot.dev
Back-end Developer Path Certification, Back-End Development
Completed the Back-end Developer Path certification in May 2026, with continued coursework through September 2026.
Google AI Professional Certificate, Artificial Intelligence
Completed the Google AI Professional Certificate in June 2026, covering seven courses on AI fundamentals and applications.
Anthropic
Anthropic Academy Certifications, AI Tools
Completed certifications in 2026, including Claude Code 101, Claude Platform 101, Claude 101, and Introduction to Claude Cowork.
SheCodes
Junior Developer Diploma and Junior Front-End Developer Diploma, Web Development
Earned the Junior Developer Diploma in November 2025 and the Junior Front-End Developer Diploma in March 2025.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Job categories
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