Open to opportunities

Shital Philips

@shitalphilips

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Dedicated educator with expertise in language training and coaching.

India

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What I'm looking for

I am looking for a role that allows me to leverage my teaching skills and passion for education in a dynamic environment, focusing on student success and innovative training methods.

I am a passionate educator with extensive experience in language training and coaching. Over the years, I have dedicated myself to helping students achieve their goals in English proficiency, particularly for IELTS and PTE examinations. My journey began with a diploma in Software Engineering, which laid the foundation for my analytical skills and attention to detail.

Throughout my career, I have worked with various educational institutions, including Aspire Square Ltd., Winny Immigrations, and Edwise International, where I have developed comprehensive training modules and conducted mock tests to enhance students' confidence. My role as a visiting faculty has allowed me to actively participate in educational fairs, sharing my knowledge and insights with a broader audience.

In addition to my teaching experience, I have a background in customer service and technical training, having worked at Standard Chartered Bank and Exponential Software Solutions. These roles have equipped me with strong communication skills and the ability to handle diverse challenges effectively.

Experience

Work history, roles, and key accomplishments

PTE Faculty

Aspire Square Ltd.

Jan 2023 - Present (2 years 6 months)

Coached students for PTE and overseas education, focusing on immigration purposes. Conducted regular mock tests and provided constructive feedback to students.

PTE Education Immigration Consulting Feedback

IELTS Trainer

Winny Immigrations

Jan 2017 - Present (8 years 6 months)

Trained students to excel in IELTS, developing grammar modules to enhance their English proficiency. Prepared and conducted mock test sessions to boost student confidence.

IELTS Training Curriculum Development

Visiting Faculty

Edwise International

Jan 2015 - Present (10 years 6 months)

Served as a visiting faculty for IELTS and PTE, qualifying under Pearson for tutoring eligibility. Actively participated in various educational fairs.

IELTS Tutoring PTE Education Education Fairs Student Engagement

IELTS Trainer

Kanan International

Jan 2012 - Present (13 years 6 months)

Trained students for IELTS (Academic & General modules), ensuring comprehensive preparation. Participated in in-house training sessions conducted by the British Council.

IELTS Training Academic IELTS General IELTS British Council Training

Franchisee Owner

UCMAS

Jan 2009 - Present (16 years 6 months)

Managed the administration of the center as a franchisee owner, overseeing daily operations. Provided training to instructors and organized seminars and workshops.

Franchise Management Administration Instructor

Retention Officer

Standard Chartered Bank

Jan 2001 - Present (24 years 6 months)

Handled customer queries and provided comprehensive customer support in the Credit Card Division. Focused on solving complaints and retaining customers.

Customer Service Customer Retention Query Resolution

Technical Executive

Exponential Software Solutions

Jan 2000 - Present (25 years 6 months)

Developed courseware and conducted workshops and seminars for corporate training. Provided training to clients such as State Bank of India and Camlin Ltd.

Corporate Training