Esmeralda Santillan

Prepare patients for exams by recording vitals and histories, assist physicians with procedures and administer medications, and manage scheduling and EHR updates to maintain efficient clinical operations.

Document patient histories in EPIC and support clinicians with phlebotomy, injections, and procedures while maintaining sterile environments and collaborating with care teams to deliver comprehensive patient care.

Assisted with routine procedures including EKGs, managed patient intake and triage across phone and in-person channels, and maintained medical supply inventories to ensure clinical readiness.

Supported high-volume vaccination clinics by coordinating appointments, managing inventory, processing patient information, and delivering customer service to ensure efficient vaccine administration.

Managed medication inventory and prescription processes, facilitated patient referrals and pre-authorizations, and supported billing-related tasks to streamline patient care and coverage.