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@esmeraldasantillan
Compassionate medical assistant skilled in clinical care, EHR management, and patient communication.
I am a compassionate, detail-oriented Medical Assistant with over seven years supporting physicians and delivering high-quality patient care in fast-paced clinical settings. I am skilled in phlebotomy, injections, EKGs, medication administration, and maintaining sterile environments to support safe, efficient care.
I have substantial experience with electronic health records, including EPIC, and I manage scheduling, provider calendars, insurance referrals, and medical documentation with accuracy and discretion. I collaborate effectively with interdisciplinary teams to streamline operations, maintain inventory, and ensure compliance with HIPAA and infection-control standards.
Fluent in Spanish and English, I prioritize patient communication and satisfaction while demonstrating strong administrative capabilities and a commitment to ongoing professional practice, including CPR/AED certification and vaccine clinic operations.
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Work history, roles, and key accomplishments
Maren Medical Group
May 2025 - Present (6 months)
Prepare patients for exams by recording vitals and histories, assist physicians with procedures and administer medications, and manage scheduling and EHR updates to maintain efficient clinical operations.
Planned Parenthood of the Pacific Southwest
Nov 2021 - Present (4 years)
Document patient histories in EPIC and support clinicians with phlebotomy, injections, and procedures while maintaining sterile environments and collaborating with care teams to deliver comprehensive patient care.
Magnolia Family Medical Clinic
Aug 2021 - Nov 2021 (3 months)
Assisted with routine procedures including EKGs, managed patient intake and triage across phone and in-person channels, and maintained medical supply inventories to ensure clinical readiness.
Rhino Medical
Mar 2021 - Aug 2021 (5 months)
Supported high-volume vaccination clinics by coordinating appointments, managing inventory, processing patient information, and delivering customer service to ensure efficient vaccine administration.
Chaparral Medical Group
Oct 2018 - Feb 2021 (2 years 4 months)
Managed medication inventory and prescription processes, facilitated patient referrals and pre-authorizations, and supported billing-related tasks to streamline patient care and coverage.
Degrees, certifications, and relevant coursework
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