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Shihab Sarar

@shihabsarar

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MIS Engineer at PRAN-RFL Group supporting enterprise IT operations and 6,000+ users.

Bangladesh

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What I'm looking for

I’m growing my focus on Network Engineering, IT Infrastructure, System Administration, and Cybersecurity.

At PRAN-RFL Group, I provide IT support to 6,000+ users, troubleshooting hardware, software, network access, and enterprise application issues. I also configure corporate email, proxy-based network access, Windows, and Microsoft Office environments.

I support 2,000+ IP cameras and help set up ERP and QExplorer, including server-based data migration and configuration. I manage IT assets and monitor server availability for day-to-day operations.

For my Medzy project, I built a responsive platform for finding medical services and checking medicine availability. I enhanced its frontend features and integrated REST APIs for authentication and real-time data.

I also worked on machine-learning projects for brain tumor MRI segmentation and depression severity prediction. I’m growing my focus on Network Engineering, IT Infrastructure, System Administration, and Cybersecurity.

Experience

Work history, roles, and key accomplishments

Current

MIS Engineer

Current

PRAN-RFL Group

Jul 2026 - Present (4 months)

Provide IT support to 6,000+ users, troubleshooting hardware, software, network access, and enterprise application issues. Configure and troubleshoot corporate email, proxy-based network access, Windows, and Microsoft Office environments.

IT Support Troubleshooting Hardware Software Network Access Email Proxy Windows Microsoft Office IP Cameras ERP QExplorer Data Migration IT Asset Management Server Monitoring

Assistant Director

BRAC University Entrepreneurship Development Forum

Jun 2023 - Feb 2025 (1 year 8 months)

Directed 5+ major events from conception to execution and led a 100+ member cross-functional team. Supported logistics for the 500+ attendee BRAC University Career Fair 2024.

Event Management Leadership Team Coordination Excel Logistics

Team Leader

GAO Tek Inc.

Sep 2023 - Dec 2023 (3 months)

Managed a remote team of 30+ members via Microsoft Teams, strengthening leadership, time management, and communication skills. Gained practical proficiency in design software including Adobe Photoshop and Canva.

Team Leadership Remote Team Management Microsoft Teams Time Management Communication Skills Photoshop Canva