I've spent 25+ years resolving medical billing, claims, payment posting, authorizations, collections, appeals, and patient account issues across physical therapy, hospital, health plan, dental, and specialty-care settings.
At Active Care PT, I post EFT and check payments, manage balance billing and collections, verify Medicare and Medi-Medi coverage, track prior authorizations, and pursue appeals and payment disputes through resolution.
At CareCounsel (Stanford University), I led training and coaching while reviewing high-volume medical claims for eligibility, coverage, payment, denials, coding, and documentation accuracy. I've also supported billing and reimbursement operations at Kaiser Permanente, John Muir Hospital, Cigna HealthCare, Children's Hospital, Marin Individual Practice Association, and SFCHC Dental.
