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Shelly Coetzee

@shellycoetzee

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Administration and customer service professional at THE 4X4 STORE, handling payments, banking and promotional support.

South Africa

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What I'm looking for

I'm seeking a UK remote role that I can perform from South Africa, particularly in logistics administration, customer service, operations support or general administration.

At THE 4X4 STORE, I support day-to-day administration and operations, handling customer payments, banking, petty cash and accounts queries. I also answer calls and assist customers with product and service enquiries.

At ST COURIERS, I captured waybills, handled accounts payable for approximately 250 client accounts and assisted with shipment tracking and courier enquiries. Across my roles, I’ve supported logistics administration, customer service and general office operations.

Experience

Work history, roles, and key accomplishments

Current

Administration / Cashier / Reception Support

Current

The 4x4 Store

Jun 2026 - Present (4 months)

Provides day-to-day administration and operational support in a customer-facing retail environment, handling banking, accounts, petty cash, switchboard, and marketing activities.

Administration Customer Service Banking Accounts Payable Petty Cash Switchboards Marketing Banner Design

Receptionist / Junior Financial Clerk

ST Couriers

Jan 2023 - Dec 2026 (3 years 11 months)

Handled switchboard calls, captured waybills, managed accounts payable for approximately 250 client accounts, and assisted with shipment tracking and courier enquiries.

Switchboards Data Capture Accounts Payable Customer Service Shipment Tracking Cost Estimation Outlook

Branch Administrator

Chery Cape Gate

Jan 2022 - Dec 2023 (1 year 11 months)

Managed switchboard, telephone enquiries, email correspondence, and general branch administration, including accounts payable, order creation on Evolve, and vehicle licensing support.

Switchboards Email Administration Accounts Payable Evolve System Motor Vehicle Registration and Licensing Filing

Receptionist / Admin Clerk

Triton Express

Jan 2021 - Dec 2022 (1 year 11 months)

Managed incoming calls, handled cash-on-delivery banking and card transactions, captured cargo information, created purchase orders, and assisted with invoicing and stock takes.

Reception Banking Cash Handling Data Capture Purchase Order Invoicing Stock Take Outlook

Office Administrator

One Visa World

Jul 2019 - Jan 2020 (6 months)

Handled telephone enquiries, client queries, invoicing and quotations using QuickBooks, data capture, debtors and creditors administration, and courier bookings.

Quickbooks Invoicing Quotations Data Capture Debtors Creditors Courier Coordination Outlook

Front Desk Receptionist

Specialized Deliveries

Aug 2016 - Dec 2018 (2 years 4 months)

Managed switchboard calls, followed up with courier drivers, acted as liaison between clients and executive staff, and supported courier coordination and office administration.

Switchboards Customer Service Courier Coordination Liaison Office Administration

Front Desk Assistant

Postnet Milnerton

Oct 2015 - Jul 2016 (9 months)

Assisted walk-in clients, handled email, fax and courier assistance, packaged items for dispatch, handled banking, and provided document services including ID printing and lamination.

Customer Service Delivery Assistance Banking Document Service Frontdesk

Education

Degrees, certifications, and relevant coursework

Westcliff School

Grade 10, General

Completed Grade 10 with subjects including Afrikaans, English, Mathematics, Natural Science, Geography, Tourism, Office Administration, and Computer Applications and Technology.