Skip to main content
Sheila KabugaSK
Open to opportunities

Sheila Kabuga

@sheilakabuga

Truck dispatcher at Spank Logistics LLC who increased weekly fleet revenue by 18% and cut empty miles below 4%.

Kenya
Message

At Spank Logistics LLC, I improved load matching and rate negotiation for a 12-unit dry van fleet, increasing weekly gross revenue by 18% within 90 days. I also secured backhaul legs that reduced empty miles from 14% to under 4%.

I recaptured over $12,000 in lost revenue by auditing timestamps and pursuing detention, layover, and TONU claims. I maintained a 98.5% on-time delivery metric and tracked ELD logs and HOS compliance for more than 20 drivers.

At MediTrans Logistics, I assigned daily non-emergency medical transportation trips and optimized routes using Route Genie and Medi Routes, maintaining 95% on-time arrival. I also coordinated time-sensitive transfers between hospitals and dialysis centers.

At Messina Logistics LLC, I dispatched loads and supported carriers, resolving transit disruptions and securing approvals for delay-related charges. I redesigned routing and return-leg planning to bring empty miles below 5% across managed fleets.

Experience

Work history, roles, and key accomplishments

SL
Current

Truck Dispatcher/Customer Support

Spank Logistics LLC

Jan 2025 - Present (1 year 9 months)

Engineered strategic load-matching and rate negotiation protocols that boosted weekly gross revenue by 18% across a 12-unit dry van fleet within 90 days. Redesigned route scheduling and secured consistent backhaul legs, cutting empty miles from 14% to under 4% across regional lanes.

ML

NEMT Dispatcher/Customer Support

MediTrans Logistics

Jan 2024 - Jan 2025 (1 year)

Directed daily trip assignments and optimized live routes to cut empty miles and maintain 95% on-time arrival. Managed MediTrans, MTM, and Veyo platforms, auditing trip logs and verifying driver credentialing to prevent billing rejections and compliance penalties.

ML

Truck Dispatch/Customer Support

Messina Logistics LLC

Jan 2023 - Dec 2023 (11 months)

Managed load dispatching alongside high-volume carrier support, driving up weekly fleet gross earnings while maintaining a 95% positive client satisfaction score. Resolved 90% of live transit disruptions including mechanical breakdowns, gate delays, and missed appointment windows on the first call.

Education

Degrees, certifications, and relevant coursework

Udemy logoUD

Udemy

Dispatcher, Dispatch

Completed a Dispatcher course on Udemy in 2023.

ALX Africa logoAA

ALX Africa

AI Augmented Professional Development, AI Augmented Professional Development

Completed AI Augmented Professional Development training online in 2023.

ALX Africa logoAA

ALX Africa

Virtual Assistant, Virtual Assistance

Completed Virtual Assistant training online in 2023.

ALX Africa logoAA

ALX Africa

AI Starter Kit, Artificial Intelligence

Completed AI Starter Kit training online in 2023.

UU

University of New Castle USA

Bachelor's Degree

Earned a Bachelor's degree from the University of New Castle USA in Malaysia in 2008.

KS

Kabojja Secondary School

Kenya Certificate of Secondary Education, Secondary Education

Completed the Kenya Certificate of Secondary Education at Kabojja Secondary School in Uganda in 2005.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan