Sheelah Arends

I handle claims processes at New India Assurance, reviewing accident situations and coordinating high-volume petitions and workloads.

Previously, I supported ArubaBank clients as a temporary Corporate Account Manager by processing requests, claims, banking documentation, and screening. I work with banking systems including Bankmate, Euronet, P1c, and Pega.

My hospitality experience includes reservations and front-desk work at Courtyard by Marriott, where I assisted guests with room and timeshare bookings through PMS systems and extranets including Booking, Expedia, Agoda, TUI, and SiteMinder.

I’m pursuing a Bachelor of Science in International Tourism Management and communicate professionally in English, Papiamento, Spanish, and Dutch. I bring a customer-service mindset, strong listening skills, and a willingness to learn rapidly.