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Shay User

@shayalaydi

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Award-winning writer and meticulous editor specializing in document synthesis and crisis communication.

United States

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What I'm looking for

I seek roles leveraging precise written communication, document synthesis, and quality control in collaborative teams that value accuracy, impact, and professional growth.

I am an award-winning writer and precise document specialist with experience in manuscript review, forensic report writing, and text-based crisis intervention.

My background blends a B.S. in Neuroscience and Psychology with hands-on roles as a report writer intern, crisis counselor, and tutor, where I synthesized clinical and educational records into clear, actionable documents.

I have a strong record of maintaining quality control under tight deadlines—producing concise forensic consultation summaries, tracking student progress, and providing safe, effective crisis support via text where every word matters.

I bring attention to detail, strong written communication, and collaborative experience with multiple stakeholders to roles that require accuracy, empathy, and organized documentation.

Experience

Work history, roles, and key accomplishments

Current

Reading/Writing & Math Tutor

Current

Cambridge Learning Center

Aug 2025 - Present (5 months)

Provides one-on-one reading, writing, and math tutoring, tracks student progress through assessments, and adjusts individualized study plans to improve outcomes. Reviews and corrects student work with precision while managing multiple students and maintaining detailed session records.

Assessments Feedback Lesson planning Record keeping Classroom Management

Math & Reading Tutor

Huntington Learning Center

Jan 2025 - May 2025 (4 months)

Delivered targeted math and reading instruction, documented session objectives and student progress, and tracked growth through assessments to provide actionable feedback. Collaborated with staff to maintain clear learning records and resources.

Instruction Assessments Lesson planning Data Tracking

Crisis Counselor

Crisis Text Line

Jul 2022 - Aug 2024 (2 years 1 month)

Provided immediate text-based crisis intervention to over 100 individuals, assessed needs, and developed personalized safety plans achieving a high completion rate while maintaining detailed case documentation. Coordinated with emergency services and community resources as needed.

Crisis Intervention Risk Assessment Written Communication Documentation Case Management

Report Writer Intern

Jersey Forensic Consulting, LLC

May 2021 - Aug 2022 (1 year 3 months)

Synthesized clinical findings, legal documents, and patient history into clear forensic psychiatric consultation reports, identified key inconsistencies, and produced concise summaries to support expert testimony. Managed case data and ensured accuracy across concurrent projects.

Report Writing Document Review Data Synthesis Attention To Detail Case Management Legal Documentation

Education

Degrees, certifications, and relevant coursework

Drew University

Bachelor of Science, Neuroscience and Psychology

2020 - 2024

Grade: 3.4 GPA

Activities and societies: Muslim Students Association (Co-President), Students of Justice for Palestine (Co-Head), Academy of American Poets Prize recipient, Rodney Gilbert Memorial Arts of Respect Award

Bachelor of Science in Neuroscience and Psychology with a 3.4 GPA, involving coursework and activities in research, student organizations, and writing.