Looking for a job

Shawn Castillo

@shawncastillo

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I design scalable, accessible enterprise products and evolving design systems.

United States

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What I'm looking for

I'm looking to design scalable, accessible product experiences and evolve design systems while partnering closely with Product and Engineering. I value opportunities to use research, data-informed iteration, and AI workflows to improve clarity, consistency, and delivery speed.

At ISN Software, I designed enterprise training, billing, and compliance experiences, including cross-product workflows for MCT, WRK, and Empower. I helped create the Odyssey Design System to improve consistency, accessibility, and design-to-development delivery across product teams.

I use Figma, research, usability testing, WCAG standards, and AI-assisted workflows to move from discovery to scalable product experiences. I’ve also improved customer flows at Earth Class Mail and created multi-channel marketing work at ISSA.

Experience

Work history, roles, and key accomplishments

Product Designer

ISN Software Corporation

Mar 2022 - Dec 2025 (3 years 9 months)

Contributed to enterprise initiatives across design systems, training, billing, and compliance tools, improving consistency, accessibility, and delivery speed across ISN's product ecosystem. Led redesigns of training workflows, billing portal, and a new design system.

Figma Storybook User Testing Maze Design Systems Accessibility WCAG Responsive Design Prototyping Usability Testing Information Architecture AI Tools

Graphic Designer

ISSA

Jul 2021 - Dec 2021 (5 months)

Partnered with Brand and Copy teams to develop and execute multi-channel marketing campaigns. Created compelling, on-brand visuals across digital and social platforms to drive customer signups and strengthen ISSA's brand identity.

Graphic Design Marketing Campaigns Brand Identity Digital Design Social Media

Product Designer

Earth Class Mail

Jun 2020 - Jul 2021 (1 year 1 month)

Supported UX projects and identified ways to improve the customer experience of Earth Class Mail's web-app. Collected and analyzed customer data around user experience issues and interactions to help discover user trends and pain points.

UX Research Data Analysis User Experience Web App Design iOS Design Social Media