@shavellesanchezherna
I manage warehouse shipping, customer orders, inventory issues, and delivery tracking.
United StatesI'm a Warehouse Supervisor at Nelson Jameson, managing freight quotes, shipping documentation, delivery tracking, stock issues, and customer pickups. I coordinate with inventory control, sales, customer service, and warehouse teams to keep orders moving on schedule.
My experience also includes U.S. Air Force materiel management, where I processed orders, maintained transaction logs, fulfilled customer requests, and adapted customer service support in both stateside and deployed settings.
Work history, roles, and key accomplishments
Nelson Jameson
Oct 2025 - Present (1 year)
Managed freight quotes, shipping documentation, and delivery tracking. Coordinated with sales and customer service teams to ensure timely order fulfillment and customer satisfaction.
United States Air Force
Aug 2023 - Present (3 years 2 months)
Processed orders from various Air Force specialty codes through multiple ordering systems, maintained data logs, and communicated order statuses across channels. Provided customer service in both stateside and deployed statuses.
Nelson Jameson
Apr 2024 - Oct 2025 (1 year 6 months)
Handled in-person customer interactions, resolved order issues, and communicated with leadership to ensure customer satisfaction.
Assisted customers efficiently, memorized product locations, and collaborated with department team members to ensure customer needs were met.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Earned a High School Diploma from Apple Valley High School.
Materiel Management Apprentice Course, Materiel Management
Completed the Materiel Management Apprentice Course at the Military Technical Training School.
Software and tools used professionally
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