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Shaun Jasper Go

@shaunjaspergo

Support Engineer at Broadridge, troubleshooting investment management systems and developing custom VB and C# expressions for client reporting.

Philippines

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At Broadridge, I support Portfolio Master, Analytics Master, and other investment management applications, investigating application issues and data discrepancies with SQL. I also develop custom VB and C# expressions to meet client reporting and data requirements.

Previously at SS&C Technologies, I supported Moxy OMS, FIX connectivity, and DTCC integrations. I developed an internal C# order generator to streamline Moxy order-file creation, and earlier worked as a Site Engineer at the Department of Environment and Natural Resources.

Experience

Work history, roles, and key accomplishments

Current

Support Engineer

Current

Broadridge

May 2026 - Present (6 months)

• Provide technical support for the GTO-BIMS team, supporting Portfolio Master, Analytics Master, Import Manager, Security Master, Price Master, and Business Manager.

• Troubleshoot complex application, configuration, data, and processing issues, performing root cause analysis and investigating application behavior, database records, system processes, and job execution.

• Investigate data discre

Senior Analyst

SS&C Technologies

Mar 2026 - Apr 2026 (1 month)

• Provided advanced technical and client support for Moxy OMS, APX, DTCC, Advent Rules Manager, MoxyPort, MoxyUploads, and Axys, handling complex trading, FIX, integration, and database issues.

• Designed and developed the Moxy OMS Order Generator, an internal C# application that streamlined the creation of Moxy Quick Orders and Block Orders, reducing repetitive manual processes and improving ord

Client Support Specialist

SS&C Technologies

Mar 2025 - Mar 2026 (1 year)

• Promoted based on strong technical performance and client ownership, providing advanced support for financial technology platforms including Moxy, APX, DTCC, Advent Rules Manager, MoxyPort, MoxyUploads, and Axys.

• Served as technical contact for clients, resolving trading system and FIX connectivity issues while managing up to four concurrent cases daily via phone and web.

• Optimized and mai

Support Representative

SS&C Technologies

Mar 2023 - Mar 2025 (2 years)

Working as a Support Representative by providing solutions to clients who use SS&C Advent’s software solutions.

Responsibilities:

• Delivered technical support to clients using financial technology solutions such as Moxy, APX, DTCC, Advent Rules Manager, MoxyPort, MoxyUploads, and Axys, managing up to an average of four (4) cases (by phone or web) daily.

• Diagnosed and resolved technical issue

Site Engineer

Department of Environment and Natural Resources

Feb 2020 - Apr 2023 (3 years 2 months)

• Conduct of on-site inspections and calibration of Manual and Continuous Ambient Air Quality Monitoring stations, providing reports based on observations, and recommend actions to be taken for troubleshooting of stations if issues are encountered.

• Responsible for the daily monitoring of the nationwide status of crematoriums in the Philippines using Microsoft Excel, Microsoft Word, and other Mi