Open to opportunities

Sharon Sayo

@sharonsayo

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Enthusiastic product designer passionate about user-centered digital experiences.

Kenya

Message

What I'm looking for

I am looking for a role that values creativity and user-centered design, offering opportunities for professional growth and collaboration.

I am an enthusiastic and creative product designer with a passion for creating user-centered digital experiences. With hands-on experience in human-centered design, I specialize in designing intuitive and impactful products that balance user needs with business goals. My journey has been marked by a commitment to understanding users deeply and translating their needs into effective design solutions.

Currently, I serve as a CX/UX Designer Fellow at Qhala, where I facilitate collaborative brainstorming sessions to generate innovative solutions aligned with user and business needs. My role involves creating detailed user personas and journey maps based on collaborative research, ensuring that design solutions reflect real-world user behavior. I thrive on delivering iterative design solutions under tight timelines, contributing to successful project launches and enhancing user experiences through data-driven design.

Experience

Work history, roles, and key accomplishments

Current

CX/UX Designer Fellow

Current

Qhala

Jul 2024 - Present (11 months)

Facilitated collaborative brainstorming sessions and created detailed user personas and journey maps based on collaborative research. Designed and developed wireframes, prototypes, and high-fidelity designs, iteratively refining a data analytics dashboard based on user feedback and project needs. Collaborated with the product team to deliver user-centric designs that met business goals.

UX Design UX Research Product Design User Centric Design Wireframing Prototyping Figma Data Visualization Usability Testing Design Thinking

Sales Coordinator

Accor-Fairmont Kenya

Mar 2022 - Sep 2023 (1 year 6 months)

Managed client relationships and responded to RFPs with an 80% acceptance rate, showcasing strong communication and problem-solving skills. Conducted competitive market research, identifying customer and market needs that informed the sales strategy. Developed strategies to enhance the customer experience, leading to improved guest satisfaction and increased engagement at trade shows.

Client Relationship Management Sales Strategy Market Research Customer Experience Communication Problem Solving Presentation Skills Business Development

Education

Degrees, certifications, and relevant coursework

Moringa School

Product Design, Product Design

Completed coursework in UX Design Principles, UX Research, Human-centered Design, Interaction Design, and UI Design. Gained hands-on experience in designing intuitive and impactful products that balance user needs with business goals.

USIU-Africa

Bachelor of Science, Hotel and Restaurant Management

Studied Hotel and Restaurant Management, gaining foundational knowledge in business operations and customer service. Developed skills in managing client relationships and understanding market needs.