shantee roberson
@shanteeroberson
I organize mail, documents, inventory, and customer orders accurately.
United StatesWhat I'm looking for
I've supported customers and handled online orders at Walmart, improving customer satisfaction by 20% within three months through accurate preparation and timely delivery.
At BJ's Wholesale Club, I maintained sales-floor organization and inventory by restocking shelves, straightening merchandise, removing empty cardboard, and assisting members with heavy items. I also worked at Staples, helping customers, operating cash registers, generating add-on sales, and supporting store operations.
As a Mail Clerk at the Suffolk County Clerk Office, I sorted documents alphabetically, prepared outgoing mail, released registered packages with signatures, and maintained mailroom supply inventories. I bring six years of customer service and mail-handling experience to organized, detail-focused work.
Experience
Work history, roles, and key accomplishments
Responsible for maintaining the sales floor's appearance and inventory, restocking shelves, and assisting members with heavy items.
Engaged customers to understand their needs, generated add-on sales, operated cash registers, and assisted with store operations.
Mail Clerk
Suffolk County Clerk Office
Jan 2015 - Apr 2017 (2 years 3 months)
Sorted and organized documents, prepared mailings, and released registered and special delivery letters to recipients.
Online Order Filling Team Associate
Shopped for customer items, prepared online orders, and dispensed them to customers. Answered phone calls, printed labels, and reviewed orders for accuracy.
Education
Degrees, certifications, and relevant coursework
Longwood High School
Regency Diploma, General Studies
Completed Regency Diploma from Longwood High School in 2014.
Boces
No Degree, Business Office and Technology
Pursued studies in Business Office and Technology at Boces.
Availability
Location
United StatesAuthorized to work in
Job categories
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