Shantanu Gautam
@shantanugautam
Associate Software Engineer with expertise in Splunk and automation.
What I'm looking for
I am an Associate Software Engineer at Amdocs, where I manage and maintain a robust Splunk environment across 75+ servers, ensuring high system uptime and operational continuity. My role involves resolving incident tickets efficiently, achieving over 95% SLA compliance, and enhancing system security through automated SSL certificate management.
In addition to my professional experience, I have a strong academic background with a GPA of 8.76 from the University Institute of Engineering and Technology. My projects, including an E-Voting System using Blockchain and data analysis on mortality rates using Tableau, showcase my ability to leverage technology for impactful solutions. I am passionate about continuous learning and applying my skills in real-world scenarios.
Experience
Work history, roles, and key accomplishments
Associate Software Engineer
Amdocs
Jun 2024 - Present (2 years)
Managed and maintained a Splunk environment spanning 75+ servers, ensuring 99.9% system uptime and seamless operational continuity. Resolved over 150+ incident tickets, achieving a >95% SLA compliance rate and reducing mean time to resolution by 30%.
Education
Degrees, certifications, and relevant coursework
University Institute of Engineering and Technology
Bachelor of Engineering, Engineering
Grade: 8.76
Studied engineering principles and practices. Achieved a GPA of 8.76.
DAV Public School, Sahibabad, Ghaziabad
High School Diploma, Science
Grade: 85.4%
Completed CBSE XII Board examinations. Achieved 85.4%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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