Shanna Palomo

I’m a Software QA Intern who executes manual testing across web application modules, building strong test coverage and improving application stability through functional, regression, and smoke testing. In my QA work, I log and track defects in JIRA with clear reproduction steps, severity levels, and supporting evidence.

I design and execute test cases based on system requirements, and I support faster issue resolution by collaborating with developers during defect triage and retesting. I also perform SQL-based database validation to verify data integrity and backend transactions.

From my capstone experience leading QA for a full-stack hotel management system, I designed 80+ test cases, resolved 20+ functional and logical defects, and conducted end-to-end testing before deployment. I’m motivated by security, reliability, and usability—testing authentication, session handling, billing calculations, and UI inconsistencies to deliver a better user experience.