Shamirah NjogezaSN
Open to opportunities

Shamirah Njogeza

@shamirahnjogeza

Aspiring baker and cake decorator with strong customer service skills.

Uganda

What I'm looking for

I am looking for a dynamic role that allows me to grow my baking skills while contributing to a team-oriented environment.

My name is Nabbosa Shamirah Njogeza, and I am currently pursuing a Bachelor's degree in Development Economics at Makerere University. Alongside my studies, I have developed a passion for baking and cake decoration, which I have been actively involved in since February 2022. My experience in this field has allowed me to hone my skills in creating delicious and visually appealing baked goods while managing customer interactions effectively.

In my role as an independent baker, I take pride in maintaining high hygiene standards in my workstation and ensuring timely deliveries of customer orders. I enjoy the creative aspect of designing cakes according to customer specifications and constantly seek to innovate by coming up with new recipes. My previous experience as a sales person has equipped me with strong customer service skills, enabling me to assist customers effectively and create a welcoming shopping environment.

Experience

Work history, roles, and key accomplishments

SE
Current

Baker and Cake Decorator

Self Employed

Feb 2022 - Present (3 years 4 months)

Independent baker specializing in cake decoration and baking. Responsible for marketing, customer service, and maintaining hygiene standards. Handles customer orders, inquiries, and complaints while designing cakes to meet specifications. Also manages inventory and develops new recipes.

RS

Sales Person

Retail Shop

Jan 2017 - Jul 2019 (2 years 6 months)

Worked as a sales person in a retail shop, providing customer service, merchandising, and cash handling. Assisted customers with inquiries, maintained shop cleanliness, and ensured appealing product displays.

Education

Degrees, certifications, and relevant coursework

Makerere University logoMU

Makerere University

Bachelor's degree, Development Economics

2019 - 2024

Pursuing a Bachelor's degree in Development Economics at Makerere University, focusing on economic development and policy analysis.

KS

Kibuli Secondary School

A-Level Certificate, Secondary Education

2017 - 2018

Completed A-Level studies with UACE certification at Kibuli Secondary School.

LS

Lubiri Secondary School

O-Level Certificate, Secondary Education

2013 - 2016

Achieved O-Level certification with UCE-Grade at Lubiri Secondary School.

SS

Sir Apollo Kaggwa Old Kampala Primary School

Primary Leaving Examination, Primary Education

2009 - 2012

Completed the Primary Leaving Examination (PLE) at Sir Apollo Kaggwa Old Kampala Primary School.

Tech stack

Software and tools used professionally

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Shamirah Njogeza - Baker and Cake Decorator - Self Employed | Himalayas