Shalom Taiwo

Assisted in product launches and ongoing releases, writing comprehensive release notes and coordinating testing activities. Streamlined workflows by enhancing product processes, automating repetitive tasks, and refining documentation. Facilitated the end-to-end development and launch of impactful product features by employing lean MVP methodology.

Engineered and implemented responsive WordPress websites, ensuring seamless user experiences across various devices and browsers. Collaborated with design and backend teams to translate mockups and wireframes into fully functional, visually appealing websites. Customised and optimised frontend features using HTML, CSS, JavaScript, and React, enhancing performance and user interactivity.

Delivered top-tier customer support via Zendesk and Helpscout, expertly addressing inquiries related to Solid Security and Sync plugin configurations. Provided specialised guidance on Learndash plugin and addon implementation, ensuring clients maximise their learning management capabilities. Diagnosed and resolved complex technical issues, employing advanced problem-solving skills to identify and

Designed and developed custom WordPress websites using a variety of page builders, such as Elementor and Divi, providing tailored solutions that meet clients' specific needs and preferences. Delivered expert-level support and maintenance services, including timely bug fixes, updates, and troubleshooting, ensuring optimal website performance and client satisfaction. Engaged with clients and stakeho

Completed an Associate's Degree in Computer Science through online coursework. Gained foundational knowledge in various computer science principles and applications.

Studied Information Technology at Damelin College in Cape Town. Acquired essential skills and knowledge in IT fundamentals.

Completed high school education and obtained a Matric certificate. Developed foundational academic skills.