shahzeela akhtar
@shahzeelaakhtar
Shopify expert and virtual assistant optimizing eCommerce stores and workflows for growth.
PakistanWhat I'm looking for
I am a Shopify expert and virtual assistant with 3+ years building and optimizing Shopify stores, dropshipping setups, and custom integrations. I specialize in theme customization with Liquid, HTML, CSS, and JavaScript, converting designs into high-converting pages, and configuring payment gateways and DNS for reliable store operations.
I also provide Vicidial installation and CRM integrations, logistics support, and client-facing communication and reporting. I focus on dependable, scalable solutions—improving performance, SEO, and operational workflows to drive business growth.
Experience
Work history, roles, and key accomplishments
Support Specialist
Vicidial Groups
Jun 2024 - Present (1 year 4 months)
Installed and configured Vicidial systems from scratch, set up campaigns and CRM integrations, and implemented agent monitoring and reporting to improve call handling stability and performance.
SHBuilt and optimized Shopify stores using Liquid, HTML/CSS/JS and Shopify 2.0, implemented dropshipping workflows and payment integrations, and improved store performance and mobile responsiveness.
UPSupported Shopify store owners with setup, product uploads, domain/DNS configuration, app integrations, and ongoing store optimization while managing client communication and reporting.
Compliance Specialist
Return Loads LLP
Feb 2023 - May 2024 (1 year 3 months)
Managed client, vendor, and carrier communications, handled order processing and shipment tracking, prepared shipping documents, and maintained logistics records and CRM updates to ensure compliance.
Education
Degrees, certifications, and relevant coursework
TBThe Islamia University of Bahawalpur
MPhil, Wildlife
2022 -
MPhil in Wildlife started in September 2022 with advanced study and research in wildlife biology and conservation.
TBThe Islamia University of Bahawalpur
Bachelor of Science, Zoology
2018 -
Bachelor of Science in Zoology commenced in September 2018; coursework focused on zoological sciences and related biological subjects.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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