Shahista Malek

Assisted the Privacy team in all operational and business as usual data privacy activities, providing front line data privacy support to business areas. Managed day-to-day data subject rights, creating and maintaining internal records and logs for all data subject rights requests.

Managed day-to-day data subject access requests, requests for erasure, and all other data subject rights requests. Provided front line support to the wider business and internal stakeholders on data protection issues.

Worked closely with various Data Protection Teams across the group, maintaining appropriate logs and software around requests for deletion and access. Provided support in Cape Town for projects and changes initiated from the Data Protection Team.

Specialized in recognizing and managing data protection issues and requests from customers, acting as a key contact point for the Data Protection Team for timely SAR processing. Maintained logs and software for deletion and access requests.

Managed stakeholders as the key point of contact for initiating and ensuring the Data Protection Team received required data for SAR within agreed SLAs. Created and maintained internal records and logs for all data subject rights requests.

Managed teams, provided HR and technical assistance, and conducted trend analysis and reporting. Managed calls with clients and drove the sales environment, including staff recruitment.

Responsible for the full operation of a retail store, dealing with corporate clients and managing accounts. Coordinated sales and local marketing events on a regular basis.

Completed a Bachelor of Commerce with a specialization in Marketing Management. Gained knowledge in marketing strategies, consumer behavior, and business operations.

Obtained a High School Diploma from First Choice Varsity College. Developed foundational academic skills and prepared for higher education.