Shahid Afridi

I've supported AI and machine learning projects at Innodata Ind Pvt Ltd by labeling and categorizing text, images, audio, and video. I review datasets against project guidelines, correct inconsistencies, and maintain quality standards under deadlines.

At Ajmal Pesticides, I entered, verified, updated, and organized data across systems and databases. I also generated reports and spreadsheets, maintained records, and safeguarded sensitive information.

My customer support experience at Teleperformance and Niftel Communications includes email, chat, phone, inbound, and outbound support. I've resolved inquiries, maintained CRM documentation, tracked issues, and managed multiple requests while meeting response targets.

I'm motivated by accurate data, clear communication, and reliable customer experiences. I bring attention to detail, active listening, problem-solving, and hands-on experience with Microsoft Excel and Google Sheets.