At Innodata, I reviewed video clips, tagged event start and end times to the second, and wrote concise descriptions in plain English. I cross-checked completed work against project rubrics, maintaining an accuracy score above 95%.
When clips were unclear or had missing audio, I flagged them to project managers to help clarify ambiguous rules. My work followed project documentation and client guidelines.
At Startek, I processed operational data in spreadsheets and internal databases, and audited documents and user entries against standardization rules. Earlier, at Mahindra Finance, I supported international clients with account, billing, and financial inquiries while following compliance and data privacy requirements.
